Senior Compliance Consultant strengthening Sun Life’s Canadian disability-management governance and risk controls. Leading audits, risk validation, business continuity, and compliance initiatives for Group Disability.
Responsibilities
Lead and manage the effective execution of compliance and governance initiatives
Position Sun Life as a leader in Organizational Disability Management by identifying and delivering thought-leadership opportunities
Serve as subject matter expert in disability management compliance and governance for complex, cross-functional strategic initiatives
Enhance disability operations knowledge and develop innovative solutions with internal and external partners
Create practical solutions addressing client needs and supporting sustainable recoveries
Support continuous improvement initiatives through the Practice Excellence and Innovation team
Author and maintain the Business Continuity Plan
Manage daily Compliance and Governance inbox operations
Oversee Privacy Breaches, LTD Large Benefit Payment Reports, Business Impact Assessments, and consent committees
Manage Group Disability compliance and governance across SOX, 3416, Internal Audit, Deloitte, and OSFI frameworks
Develop and enhance audit processes, including extended audits, trending analysis, audit narratives, and matrices, with AVP National-level reporting
Conduct attestations, substantive testing, risk validations, and Life Cycle Data destruction activities
Identify, assess, monitor, and report financial and business risks within Group Disability activities
Collaborate with Business Units and Corporate Risk Management to reinforce a Risk Management culture
Develop tools and frameworks to enhance compliance and governance control analysis and management
Provide compliance and governance support to Group Disability Claims operations and coordinate escalated case conferences
Support Group Disability Claims initiatives from a compliance and risk perspective
Provide leadership, management, and development support to Group Disability Learning & Development teams
Document and communicate governance and compliance challenges, responsibilities, and developments
Requirements
College or university degree in a related field
Deep subject matter expertise in disability management and/or organizational health, preferably in the financial services industry
Understanding of leading-edge disability management practices and ability to identify how they can transform the business
Excellent communication and presentation skills, including presenting to senior leaders
Demonstrated experience collaborating with stakeholders
Ability to thrive in a dynamic, fast-paced environment and manage time effectively and efficiently
Bilingualism in French and English, both oral and written, required for Quebec only
Lean experience and project management skills/aptitude would be an asset
Strong relationship-building and influencing skills
Continuous improvement mindset and ability to drive decisions using data
Ability to manage and prioritize multiple initiatives and deliverables concurrently
Strong business application skills and experience with Excel, PowerPoint, Word, and Visio
Change leadership and ability to perform in a complex, interdependent, and changing environment
Strong process and optimization skills, including developing and building upon best practices
Benefits
Hybrid work arrangement with flexibility to work from the office and virtually based on business, Client, and employee needs
Incentive plans for eligible employees, with payments discretionary and subject to individual and company performance
Accommodation support during the application process
Alternative-format job postings available upon request
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