Senior People Operations Specialist

Posted 2 weeks ago

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About the role

  • Senior People Operations Specialist addressing employee leave events at Sun Life. Supporting Salary Continuance administration with a focus on employee guidance and compliance.

Responsibilities

  • Support administration of the Salary Continuance (SalCon) process across the leave lifecycle, including transition to Long-Term disability
  • Provide employee guidance and support for leave-related inquiries (email, phone, case management)
  • Complete case setup, documentation, and communication, including issuance of required forms
  • Coordinate with Payroll, Benefits, Disability Case Management, and HR partners to ensure accurate case handling
  • Support activities related to stop pay, reinstatement, and end-of-coverage communications
  • Maintain data accuracy, compliance, and adherence to established processes

Requirements

  • Experience in absence management, disability support, HR operations, or benefits administration
  • Strong understanding of employee leave processes (e.g., STD, LTD, return-to-work)
  • Ability to manage high-volume, detail-oriented case work
  • Strong communication and organizational skills
  • High attention to detail and ability to manage multiple priorities
  • Bilingualism (French, English, both oral and written) is required for Quebec only

Benefits

  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Opportunity to move along a variety of career paths with amazing networking potential

Job type

Full Time

Experience level

Senior

Salary

CA$58,000 - CA$93,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridWaterlooCanada

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