Senior People Operations Specialist addressing employee leave events at Sun Life. Supporting Salary Continuance administration with a focus on employee guidance and compliance.
Responsibilities
Support administration of the Salary Continuance (SalCon) process across the leave lifecycle, including transition to Long-Term disability
Provide employee guidance and support for leave-related inquiries (email, phone, case management)
Complete case setup, documentation, and communication, including issuance of required forms
Coordinate with Payroll, Benefits, Disability Case Management, and HR partners to ensure accurate case handling
Support activities related to stop pay, reinstatement, and end-of-coverage communications
Maintain data accuracy, compliance, and adherence to established processes
Requirements
Experience in absence management, disability support, HR operations, or benefits administration
Strong understanding of employee leave processes (e.g., STD, LTD, return-to-work)
Ability to manage high-volume, detail-oriented case work
Strong communication and organizational skills
High attention to detail and ability to manage multiple priorities
Bilingualism (French, English, both oral and written) is required for Quebec only
Benefits
Flexible Benefits from the day you join to meet the needs of you and your family
Opportunity to move along a variety of career paths with amazing networking potential
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