Agriculture service technician diagnosing and repairing John Deere agricultural, turf, and construction equipment. Supporting Ontario customers with precision technology, maintenance, and field service.
About the role
- Pension Technician providing essential administrative services related to defined benefit pension plans. Delivering professional service and handling member inquiries with precision and care.
Responsibilities
- Process member updates (address, name, language changes) and track cases through Tasknet
- Handle tax-related updates, including TD1 forms, T4A and RL-V2 mailings, aligned with payroll cycles
- Respond to tax inquiries and send reach-out letters for missing information
- Manage BMOI and personal mail inboxes; assign mailings to C'Ops and draft correspondence
- Input client information into internal databases and maintain accurate records
- Examine documents and case files; respond to member and client inquiries
- Provide support and training to Call Centre staff
- Prepare monthly and quarterly reports
- Perform other related tasks as assigned
Requirements
- College diploma in office administration or equivalent
- Excellent verbal and written communication skills
- Strong customer service and team collaboration abilities
- Proficiency in Microsoft Excel and Office suite
- Proven attention to detail, organizational, and analytical skills
- Ability to work independently and manage multiple priorities
- Experience in pension plan administration (asset)
Benefits
- Flexible work arrangements – hybrid (office and remote) or fully remote options
- Flexible schedule
- Comprehensive benefits program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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