Quality Assurance Analyst testing Shopify eCommerce products for The Dufresne Group, a Canadian furniture retailer.
Developing test strategies, executing manual and automated testing, and tracking defects across digital products.
Responsibilities
Collaborate with the Development team to ensure projects are designed and delivered to high-quality standards.
Develop and document test plans, test cases and test scripts to support comprehensive and practical testing.
Conduct manual and automated testing to ensure products meet quality standards and customer expectations.
Perform functional, exploratory, regression, acceptance, performance, security and usability testing to identify defects that existing test cases may not uncover.
Identify, track and report software defects, working with cross-functional teams to support timely resolution.
Continuously improve testing processes and methodologies to support the delivery of high-quality software.
Partner with Development, Product Management and Customer Support teams to help create a seamless customer experience.
Requirements
A degree in Computer Science, Software Engineering, Information Technology or a related field; a combination of education and relevant experience will also be considered.
Three or more years of experience in a Quality Assurance role, preferably within a software development environment.
Demonstrated experience with both manual and automated testing.
Experience working within Agile and Scrum methodologies.
Knowledge of test case and defect-management tools such as Azure DevOps, Xray or Jira.
Strong knowledge of software testing methodologies and best practices.
Experience with regression, acceptance, performance, security and usability testing.
Ability to analyze complex quality issues and develop effective solutions.
Proficiency with Xray or a similar test-management tool, including experience developing test plans and strategies for manual and automated testing.
Strong decision-making, problem-solving, troubleshooting, debugging and analytical skills.
Ability to influence improvements to performance, quality and user experience.
Strong communication skills, with the ability to present complex information clearly and concisely to technical and non-technical audiences.
CSQA or ISTQB certification would be considered an asset.
A satisfactory Criminal Record Check may be required.
Benefits
Market-competitive salary
Comprehensive benefits plan
Excellent employee discounts
Employer-sponsored Retirement Savings Plan
Career growth and continuous development
Respectful and family-oriented work environment with strong company values
The opportunity to work for one of Canada’s Best Managed Companies
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