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About the role

  • Customer sales associate advising Trane Supply customers on HVAC parts and equipment. Processing orders, supporting inventory operations, and delivering timely customer solutions.

Responsibilities

  • Advise customers visiting Trane Supply stores and resolve issues involving parts or equipment
  • Provide accurate parts quotes and high-quality solutions
  • Process customer orders and respond to inquiries
  • Engage with customers at the counter and by phone to identify their HVAC parts and supply needs
  • Maintain knowledge of Trane products, offerings, and promotions
  • Identify related products or additional needs to increase sales
  • Accurately execute quoting and order management processes
  • Assist with warehouse and inventory management, including cycle counts, backorders, receiving, transfers, shipping, stocking, and inventory control
  • Perform other related duties as assigned

Requirements

  • High school diploma required
  • Building Mechanical Systems diploma is an asset
  • Experience in a fast-paced, customer-focused environment with an emphasis on customer service, continuous improvement, and safety
  • Minimum of 2 years of experience in inside sales, retail sales, or a related field
  • HVAC sales experience or knowledge and mechanical aptitude are assets
  • Proven ability to build customer relationships and maintain professional customer service, even in challenging situations
  • Ability to lift up to 50 lb.
  • Occasional forklift operation

Benefits

  • Competitive compensation
  • Comprehensive benefits and programs
  • Eligible for salary incentives
  • Equal opportunity employment

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$46,300 - CA$70,560 per year

Degree requirement

High School Diploma

Tech skills

TypeScript

Location requirements

OnsiteLongueuilCanada

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