Functional Analyst configuring and supporting University of Alberta enrolment systems. Improving registration processes and student services across the student journey.
Responsibilities
Provide expertise and knowledge regarding the University’s enrolment systems
Advise business users on system capabilities and recommend system solutions or changes
Participate in system/process improvement projects and initiatives
Support change management strategies for implementation of new systems, functionality, and features
Configure enrolment systems
Provide operational production support for enrolment and student service functions, including recruitment, admissions, timetabling, registration, tuition/fees, student records, financial support, conduct, convocation, and continuing education
Support development of operational reports and queries
Inform data requests related to enrolment systems
Improve processes and utilize available system functionality to support the student journey and student experience
Requirements
Related post-secondary degree or diploma
Minimum of two years of related experience working with student administration systems in a post-secondary environment
Demonstrated competence and aptitude for working with technology
Thorough knowledge of University regulations, especially registration and enrolment functions
Logical and analytical problem-solving ability, including identifying root issues and preventing potential future issues
Strong organizational and time management skills
Ability to complete tasks and deliver expected outcomes under tight deadlines
Ability to communicate effectively and collaborate with business users/stakeholders
Excellent written and verbal communication skills
Knowledge of PeopleSoft Campus Solutions is ideal
Knowledge of PeopleSoft Campus Solutions, MyCreds, Blackbaud Award Management, Symplicity Advocate/Accommodate, and/or Modern Campus products is highly valued
Knowledge of PSQuery, PeopleTools, PeopleCode, SQR, XML, SQL, HTML/Javascript, and Adobe products is an asset
Resume and cover letter required
Benefits
Hybrid work arrangement
Collective agreement terms and conditions between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)
Inclusive and accessible hiring process with interview accommodations
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