Product leader driving Innovasea’s aquaculture technology strategy, roadmaps, and launches. Improving fish health, operational efficiency, and sustainability through hardware and software solutions.
About the role
- Product Manager owning documentation as a product for Versapay’s accounts receivable automation platform. Building AI-assisted pipelines, standards, and publishing systems across ERP applications.
Responsibilities
- Own the full documentation surface: in-product Help, implementation guides, support runbooks, and release notes
- Decide what gets documented, rewritten, or retired
- Build customer-focused information architecture
- Define and own documentation metrics including release coverage, page freshness, no-result Help searches, and related support volume
- Design and build an AI-assisted documentation pipeline using tickets, pull requests, release artifacts, and recorded demos
- Build evaluation processes to detect convincing but incorrect generated content
- Automate change detection, terminology and style enforcement, screenshot capture, and publishing
- Own and evolve the MadCap Flare and repository-based documentation toolchain
- Partner with Product and Engineering to define documentation requirements in the definition of done
- Build terminology and style standards across four ERP surfaces
- Design documentation change-detection and revalidation processes and own the SLA
- Learn products through hands-on use
- Write migration guides, error taxonomies, and integration behavior documentation
Requirements
- 5+ years owning an outcome rather than a queue: product management, implementation or solutions consulting, technical program management, support engineering, developer experience, or technical enablement
- Comfortable in Git, on a command line, and in a codebase you did not write
- Demonstrated experience automating your own work
- Practical experience shipping something real with an LLM, including evaluating its output and catching it being wrong
- Direct exposure to customers in difficulty through implementation, support escalation, solution consulting, professional services, or training
- Ability to learn a complex product without a specification and remember what was confusing while learning it
- Proven ability to influence product managers and engineers you do not manage
- Comfort with prioritization and saying no
- MadCap Flare experience, complex enterprise system familiarity, docs-as-code or CI-driven publishing, B2B fintech/payments/accounts receivable exposure, and internal tool-building experience are nice to have, not required
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