Senior Portfolio Manager leading Zebra’s service offerings and product lifecycle strategy. Overseeing teams, pricing, financial performance, roadmaps, and market - driven innovation.
About the role
- Outbound Logistics Business Manager optimizing Vistaprint’s North American parcel-carrier network. Driving service, cost, risk, analytics, and delivery improvement initiatives.
Responsibilities
- Own the performance of the outbound shipping network for customized products
- Steer parcel-carrier performance in the USA and Canada, balancing delivery service, cost, and risk
- Manage and elevate logistics partners through Quarterly Business Reviews and Service Level Agreement performance
- Lead improvement actions internally and with external partners
- Research issues and perform root cause analyses
- Work cross-functionally to prevent recurring logistics problems
- Leverage shipping software, data systems, analytics, AI, and predictive analytics to optimize the network
- Lead shipping system initiatives
- Manage logistics projects, including implementing new carriers and launching delivery solutions
- Support budget reviews and invoice reconciliation
- Partner with Global Procurement on shipping tenders
Requirements
- Post-secondary education in Logistics, Business/Analytics, or a related management field
- 5–7 years of relevant professional experience in logistics, transportation, supply chain, or a related field
- Experience managing logistics operations and/or external transportation partners, with accountability for service, cost, performance, and continuous improvement
- Comfort with shipping software and data systems
- Experience working with data systems, analytics teams, and reporting enhancements
- Quantitative understanding of factors influencing logistics service, cost, and risks
- Experience in the small-parcel carrier industry and co-creating solutions with carrier partners
- Proven experience in a project environment
- Deep knowledge of problem-solving
- Excellent written and oral communication skills
- Ability to present complex information to various stakeholders
- Leadership experience and ability to drive meaningful change
Benefits
- Comprehensive benefits package
- Health, wealth and wellness programs
- Long-term equity incentives, subject to eligibility
- Good working conditions
- Support for personal and professional success
- Opportunities for professional growth and continuous learning
- Diverse, inclusive, and collaborative culture
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