Director of Gift Cards & Services overseeing strategy, profitability, and growth at Walmart Canada. Leading innovations and partnerships to enhance service offerings and business performance.
Responsibilities
The Director, Gift Cards & Services is responsible for defining and executing the strategy, growth, profitability, and financial results of Walmart Canada’s Gift Card and Services portfolio.
Lead the end-to-end strategy and P&L for: Proprietary gift cards including: Retail, B2B, Digital Gift Cards, Out of Store and Directed Spend.
Directs the execution of innovation, line extensions, retention strategies, and value proposition improvements to Walmart Services.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce.
Requirements
10+ years of leadership experience in financial services, payments, retail, or fintech.
Proven people leadership experience, with a strong focus on leading teams, developing talent, coaching for performance, and building succession capability.
Strong experience managing P&L and complex product portfolios.
Deep understanding of: Gift Card ecosystem (closed/open loop cards) Fraud and risk management Retail financial services
Demonstrated success in partner negotiations and strategic growth initiatives.
Exceptional cross-functional leadership and executive communication skills.
Proven ability to influence and partner across large, matrixed organizations to drive alignment, remove barriers, and deliver positive growth and business results.
Track record of driving innovation and delivering customer-centric solutions.
Benefits
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
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