About the role

Head of Engineering leading Xero’s software teams and AI-first modernization for small-business accounting technology. Balancing product, technical, and commercial priorities while growing engineering leaders and reliable services in Vancouver.

Responsibilities

Lead and grow multiple engineering teams within the product portfolio
Deliver high-quality software improving the lives of small business customers globally
Act as a technical anchor for system health and code quality
Drive product delivery velocity and enterprise-wide progress
Simplify complex cross-departmental challenges and act as a change agent
Advocate for AI-first methodologies and high-impact outcomes
Partner with Product and Design leaders to balance customer, business, and technical priorities
Champion responsible AI architecture and AI-powered workflows
Lead technical modernization from monoliths to decoupled services and API-first integration patterns
Execute complex cross-team programs with accountability and proactive risk management
Define hiring strategies and grow high-performing engineering talent
Raise operational excellence through ownership of reliable, observable, high-quality production services and continuous improvement
Build an inclusive, positive team culture and foster psychological safety and innovation

Deep understanding of software architecture, design trade-offs, and managing technical debt at scale
Proven track record managing and growing high-performing leaders and engineering teams
Ability to navigate conflict in an open, positive, and proactive way
Strong strategic acumen for simplifying complex cross-functional challenges in fast-scaling environments
Ability to foster a growth mindset and culture of accountability across multiple teams
Bias for action and ability to make sound decisions quickly
High emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and interpersonal skills
Experience or capability advocating for responsible AI architecture, AI-powered workflows, technical modernization, API-first integration, operational excellence, reliability, and observability
Ability to work in or relocate to the role’s Canada-based location and meet applicable Canadian working-rights requirements

Annual bonus eligibility for permanent employees
Equity (RSU) program eligibility for permanent employees
Performance-based cash or equity incentives depending on role level and company performance
World-class health, wellness, and retirement programs
Wellbeing days
Generous leave
Dedicated professional development budgets
Hybrid working environment with remote flexibility
Modern office spaces and boost days for team connection, alignment, and creativity