Analyste BI chez CAA - Québec, créant rapports et tableaux de bord. Transformant les données en recommandations pour soutenir les décisions et opérations.
LP
Business Analyst – Intermediate (ServiceNow GRC/IRM)
Posted via LinkedIn Recruiter (not a company profile)
Posted 2 months ago
About the role
- Intermediate Business Analyst needed for ServiceNow GRC/IRM contract in Toronto. Gather requirements, create user stories, support UAT.
Responsibilities
- Gather and document business requirements (BRDs & FRDs), create user stories, process maps, and functional specifications, support UAT, data validation, and requirements traceability, define KPIs, dashboards, and executive reporting requirements, collaborate with business and technical stakeholders to deliver successful outcomes.
Requirements
- Experience with ServiceNow GRC, IRM, CMDB, APM, or TPM modules; strong knowledge of governance, compliance, audit, and risk management processes; experience with ServiceNow workflows, Performance Analytics, reporting, and dashboards; excellent stakeholder engagement and communication skills.
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