IBM TRIRIGA/Pega Business Analyst needed for a banking client to bridge business and technology, supporting platform modernization in a hybrid Toronto role.
Responsibilities
In this role, you will support and evolve the enterprise real estate technology platform by acting as a key bridge between business stakeholders and technology delivery teams. You will collaborate closely with cross-functional partners to translate complex business needs into well-defined functional requirements and standardized workflows. Your ultimate goal is to support platform modernization by leveraging out-of-the-box capabilities to simplify process flows and align system design.
Requirements
At least 3 years of experience working as a Business Analyst or Business Systems Analyst in a large, matrixed enterprise environment. Proven hands-on experience working with workflow-driven enterprise platforms, such as IBM TRIRIGA, Pega, or similar case management systems. Minimum of 2 years of experience working within Agile delivery models, including active use of Jira and Confluence. At least 3 years of experience leading requirements elicitation, mapping current/future state processes, and translating business needs into detailed functional documentation. Demonstrated ability to work directly within applications to analyze end-to-end process flows, system behavior, and out-of-the-box configuration capabilities.
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