Security Operations Lead designing Microsoft Sentinel and managing security operations at PwC. Collaborating with teams to enhance client security through advanced technology.
LP
Manager, Incident Response / Incident Management
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 months ago
About the role
- Lead incident response team managing critical incidents across IT, eCommerce, store ops & supply chain. Contract-to-permanent role with hybrid work.
Responsibilities
- Lead and mentor a team of 7–10 incident response and operations professionals. Own incident response strategy, escalation, communication, and post-incident analysis. Maintain and improve playbooks, protocols, and governance. Coordinate cross-functional teams during high-impact incidents. Track metrics, report to leadership, and continuously improve incident response maturity.
Requirements
- Experienced in incident management or IT operations (7+ years). Strong people leader with excellent communication skills at all levels, including Directors and VPs. Calm under pressure, decisive, solution-oriented, and proactive. Familiar with ITSM frameworks and tools (ServiceNow, ITIL certifications preferred). Retail or large enterprise experience preferred (Walmart, Loblaw, Canadian Tire, Costco, or similar environments).
Benefits
- Competitive total rewards: base salary + incentives, RSUs, stock purchase plan. Hybrid work model with flexibility. Clear path from contract to permanent employment.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
SOC Analyst monitoring detections for clients, executing response playbooks, and improving threat detection capabilities. Join Arctiq to protect organizations in today's digital landscape.
Lead SOC Analyst at IFS responsible for protecting global SaaS platform and internal systems. Collaborating across security teams to enhance security operations, detection, and response capabilities.
LP
ServiceNow Developer – SecOps
LinkedIn Recruiter Post
ServiceNow Developer - SecOps needed in Calgary, AB (Hybrid) with 7 - 10 years of security ops experience.
Senior Security Operations Engineer driving security incident response efforts for Affirm's systems and customers. Collaborating with teams to improve security posture and build automated playbooks.
Cybersecurity Analyst providing first - level incident response and client support at CDW. Monitoring security incidents, providing client communications, and engaging in professional development activities.
Business Development Manager responsible for sales engagements with Field Sales teams. Driving SecOps product revenue objectives and solving complex security challenges.
Security Operations Analyst part of Diligent’s Security team ensuring safety and compliance for personnel and assets. Monitoring security alerts and managing incident responses effectively.
Trust & Safety Senior Associate in InfoSec Ops at Instacart ensuring data safety through collaboration and operational management responsibilities. Focus on vendor data practices, audit readiness, and project leadership.
Security Operations Specialist providing second - level technical client support for cyber incidents and system issues at CDW. Requires a degree and security experience in a client - focused environment.