LP
IAM Operations Lead
LinkedIn Recruiter Post
IAM Operations Lead responsible for daily administration, governance, and security of identity infrastructure, ensuring correct access and minimizing risks.
LP
Manager, Incident Response / Incident Management
Posted via LinkedIn Recruiter (not a company profile)
Posted 5 months ago
About the role
- Lead incident response team managing critical incidents across IT, eCommerce, store ops & supply chain. Contract-to-permanent role with hybrid work.
Responsibilities
- Lead and mentor a team of 7–10 incident response and operations professionals. Own incident response strategy, escalation, communication, and post-incident analysis. Maintain and improve playbooks, protocols, and governance. Coordinate cross-functional teams during high-impact incidents. Track metrics, report to leadership, and continuously improve incident response maturity.
Requirements
- Experienced in incident management or IT operations (7+ years). Strong people leader with excellent communication skills at all levels, including Directors and VPs. Calm under pressure, decisive, solution-oriented, and proactive. Familiar with ITSM frameworks and tools (ServiceNow, ITIL certifications preferred). Retail or large enterprise experience preferred (Walmart, Loblaw, Canadian Tire, Costco, or similar environments).
Benefits
- Competitive total rewards: base salary + incentives, RSUs, stock purchase plan. Hybrid work model with flexibility. Clear path from contract to permanent employment.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
CSOC Analyst responsible for managing security incidents and threat investigation at Just Eat Takeaway. Working with an internal team to detect, investigate, and respond to significant threats.
Security Operations Engineer at Supabase providing front - line coverage for security alerts and customer security tickets. Supporting internal IT operations and improving security processes in a remote setup.
Director, Security Operations & Infrastructure at Phreesia managing enterprise - wide security incident response. Leading operational excellence in security tooling and incident operations.
SecOps Engineer integrating security into development processes for Lido Protocol. Collaborating on security practices, incident management, and developer training.
SOC Operator managing 24/7 command centre operations for the Toronto Jewish community. Support during emergencies, manage incidents, and conduct thorough record - keeping.
Security Operations Analyst monitoring and investigating security threats across enterprise systems. Collaborating with teams on incident response and threat intelligence activities.
Manager of Security Operations at Match Group overseeing detection engineering, security operations, and incident response. Leading a high - performing team to maximize threat response capabilities.
Senior SecOps Analyst overseeing end - to - end vulnerability management processes. Collaborating with teams to enhance security measures in a hybrid workplace.
SOC Analyst supporting 24/7 operational capabilities in cybersecurity at Starling. Collaborating with global teams to protect customers and assets through incident response and investigations.