Financing Analyst analyzing complex business credit files and recommending financing conditions for Desjardins. Conducting credit controls, periodic reviews, and risk - management guidance.
About the role
- Senior Deal Desk Analyst managing complex pricing, contracting, and commissions for Achievers’ employee recognition platform. Building scalable Deal Desk processes, automation, and governance.
Responsibilities
- Own and execute day-to-day Deal Desk support, including managing deal reviews, pricing requests, discount approvals, and contract structuring across new business, expansion, and renewal deals
- Lead complex and non-standard deals, providing strategic guidance on pricing, licensing models, and commercial constructs
- Partner with Sales and Customer Success to structure competitive, scalable, and compliant deals
- Provide guidance on pricing, approvals, and deal structures to improve deal execution
- Balance sales velocity with pricing integrity, margin protection, and long-term revenue outcomes
- Act as the primary liaison between Sales, Legal, and Finance on contract terms, approvals, and deal strategy
- Support commissions processes during monthly and quarterly cycles, including crediting validation, exception review, and payout accuracy
- Serve as an escalation point for high-impact or non-standard deals
- Act as a subject matter expert for deal structuring, pricing strategy, and contracting best practices
- Mentor and support Deal Desk Analysts
- Define and evolve pricing frameworks, discount matrices, approval governance, and deal guardrails
- Build, document, and standardize Deal Desk processes, playbooks, and operating procedures
- Identify and implement process optimization, automation, and workflow improvements
- Streamline deal approval and contract workflows while maintaining controls and compliance
- Develop reporting and dashboards to track deal performance, discounting trends, and operational effectiveness
- Train and guide Sales and Customer Success teams on pricing, deal structuring, tools, and processes
- Foster continuous improvement with operational discipline, accountability, and consistency
Requirements
- 6+ years of experience in Deal Desk, Commissions, Sales Operations, or Revenue Operations within a B2B SaaS environment
- Proven ability to operate in a high-volume, hands-on deal environment while contributing strategically as a subject matter expert
- Strong expertise in SaaS pricing models, discounting, contract structuring, and deal strategy
- Experience building, documenting, and optimizing scalable processes and workflows
- Demonstrated experience driving process improvements and automation initiatives
- Strong cross-functional collaboration experience with Sales, Customer Success, Legal, Finance, and related stakeholders
- Proficiency with Salesforce (or equivalent CRM), CLM tools, and workflow/automation systems
- Advanced Excel or Google Sheets skills with strong analytical and data interpretation capabilities
- Excellent communication and stakeholder management skills, with the ability to influence without direct authority
- Demonstrated ability to balance a collaborative, solution-oriented approach with adherence to business policies, guardrails, and operational consistency
- Strong attention to detail and ability to manage competing priorities in a fast-paced environment
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (LinkedIn Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
- Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
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