Great culture is the ultimate driver of organizational success.
Achievers’ employee voice and recognition solutions bring your organization’s values and strategy to life by activating employee participation and accelerating a culture of performance.
Achievers leverages the science behind behavior change, so your people and your organization can experience sustainable, data-driven business results anywhere in the world.
Integrated insights fuel smarter solutions that deliver just-in-time nudges to the entire organization and an industry-best customer success and support team guides you on every step of the journey.
Follow us Engage Blog: http://achievers.com/blogTwitter: https://twitter.com/achieversFacebook: https://www.facebook.com/achieverscommunityYouTube: https://www.youtube.com/user/AchieversVideosInstagram: https://www.instagram.com/achievershq

Achievers

Browse and apply for open jobs at Achievers.

support-engineer

Achievers is a company that provides an all-in-one platform designed to transform employee engagement and people strategy through various recognition and reward solutions. Its platform features tools such as Recognize™, Reward™, Listen™, Celebrate™, and Connect™, aimed at enhancing employee experience by allowing frequent recognition, celebrating milestones, and offering a marketplace for rewards. Achievers is recognized as the #1 recognition and rewards solution by both analysts and employees, and it supports building employee-centric cultures across numerous industries and countries worldwide. The company offers integrations with various tools such as Workday, Teams, Slack, and Zoom to ensure recognition can be part of daily workflows. By doing so, Achievers helps organizations drive employee engagement, retention, and productivity, creating a culture of recognition that motivates and connects employees globally.

Great culture is the ultimate driver of organizational success. Achievers’ employee voice and recognition solutions bring your organization’s values and strategy to life by activating employee participation and accelerating a culture of performance. Achievers leverages the science behind behavior change, so your people and your organization can experience sustainable, data-driven business results anywhere in the world. Integrated insights fuel smarter solutions that deliver just-in-time nudges to the entire organization and an industry-best customer success and support team guides you on every step of the journey. Follow us Engage Blog: http://achievers.com/blogTwitter: https://twitter.com/achieversFacebook: https://www.facebook.com/achieverscommunityYouTube: https://www.youtube.com/user/AchieversVideosInstagram: https://www.instagram.com/achievershq

• Deliver unforgettable customer service by finding innovative solutions to meet member needs
• Assist with Technical workload (queue, JIRAs, Projects, etc..) as required
• Assist internal teams with troubleshooting as needed
• Act with a sense of urgency to ensure client issues are resolved as quickly as possible
• Communicate effectively with many internal and external stakeholders, follow up and deliver on action items
• Provide Tier 2 technical support to external clients by reproducing bugs and determining if Tier 3 support is required
• Manage software migrations, integrations and upgrades (HRIS, SSO)
• Migration management to the SFTP server includes discussions with client IT resources, and program administrators along with internal resources such as IT, CSMs and BE
• Liaise with CSMs and resources on client side to work through issues, structural program changes, data changes, upgrades, and migrations
• Ensure best practices are followed and create processes as necessary
• Meet or exceed service level agreements (SLA targets) and other measures of success

Technical Support Analyst

Technical Support Analyst providing technical assistance for customer inquiries at Achievers. Collaborating with teams and troubleshooting technical issues to enhance customer satisfaction.

engineering-manager

• Lead delivery of high impact integration capabilities, including APIs, webhooks, event streams and workflow orchestration.
• Translate product and platform strategy into executable technical roadmaps and quarterly objectives.
• Ensure our integration surfaces (APIs, pipelines, adapters) are secure, well documented, highly reliable, and optimized for enterprise scale.
• Collaborate with external technology partners to build and maintain efficient bidirectional data flows.
• Ensure SLIs/SLOs for integration related services are met through robust monitoring, alerting, and incident response practices.
• Build, coach, and mentor a team of backend and integration engineers, fostering a culture of ownership, psychological safety, continuous improvement, and engineering excellence.

Manager, Software Engineering

Engineering Manager leading Platform Integration team responsible for seamless API integrations at Achievers. Overseeing a highly technical group focusing on distributed systems and collaboration.

machine-learning-engineer

• Lead high-impact initiatives that shape how millions of people experience work around the world
• Bring your unique perspective to complex and challenging projects - apply your expertise in data science, influence technical direction, and share your knowledge with fellow team members
• Join a close-knit, no-ego, high-performing team that solves meaningful problems and celebrates successes together
• Work alongside an experienced leadership team who is genuinely invested in your career growth
• Thrive in a fast-paced, high-growth environment where innovation is encouraged and your voice truly matters
• Deploy and operate ML models and LLMs using Vertex AI, Cloud Run, and GKE
• Automate packaging, versioning, and release of models, prompts, embeddings, and related artifacts
• Design scalable inference architectures (sync, async, agentic), including batching and GPU/TPU autoscaling
• Build and maintain ML and GenAI workflows using Vertex AI Pipelines, Cloud Composer (Airflow), or custom orchestration
• Implement CI/CD for ML code and GenAI artifacts (prompts, fine-tuned models, evaluation suites)
• Schedule retraining, re-embedding, and re-indexing to ensure model freshness
• Manage and version prompts, system instructions, RAG components, and agent workflows
• Operationalize fine-tuned or custom models using Vertex AI tuning capabilities
• Implement logging, lineage, and metadata using Vertex ML Metadata and Cloud Logging
• Partner with data scientists, GenAI engineers, product managers, and engineers to deliver production-ready ML systems

ML Ops Engineer

ML Ops Engineer supporting the operational lifecycle of AI-powered products at Achievers. Leading initiatives within a high-performing team in a hybrid work environment from Toronto.

devops-engineer

• Lead high-impact initiatives that shape how millions of people experience work around the world.
• Bring your unique perspective to complex and challenging projects - apply your expertise in architecture, influence technical direction, and mentor fellow team members.
• Join a close-knit, no-ego, high-performing team that solves meaningful problems and celebrates successes together.
• Work alongside an experienced leadership team who is genuinely invested in your career growth.
• Thrive in a fast-paced, high-growth environment where innovation is encouraged and your voice truly matters.
• Lead the design and ongoing evolution of our global, high-availability infrastructure, focusing on Google Cloud Platform (GCP) and Kubernetes (GKE).
• Identify repetitive operational tasks and implement AI-integrated workflows, such as Slack or Teams bots for incident triage, AI-augmented alerting, and automated PR generation to address infrastructure drift.
• Collaborate with Product, Engineering, and Leadership teams to identify systemic risks, manage complex changes, and define the long-term reliability roadmap.
• Establish and exemplify best practices for Terraform and CI/CD pipelines, empowering development teams to deploy code rapidly and securely.
• Lead high-level initiatives in disaster recovery, multi-region networking, and the design of zero-trust security architectures.
• Guide design reviews and promote best practices, enhancing the technical skills and capabilities of the entire SRE organization.

Staff Site Reliability Engineer

Staff Site Reliability Engineer managing GCP/GKE and AI-driven workflows at Achievers. Leading initiatives to build reliable, scalable cloud systems and enhancing infrastructure resilience.

Achievers

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Technical Support Analyst

Achievers

Manager, Software Engineering

Achievers

ML Ops Engineer

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Staff Site Reliability Engineer

Achievers