Financial Analyst underwriting contract surety bonds and assessing contractor risk for Travelers, a commercial insurance company. Building broker relationships and supporting quality insurance underwriting.
About the role
- Finance Manager owning Achievers’ global e-commerce Marketplace P&L. Building predictive models and guiding margin, revenue, and customer growth decisions.
Responsibilities
- Own the end-to-end global Marketplace P&L, including revenue and expenses, and drive analyses to improve net margin contribution
- Build and maintain forecasting, enhancement, predictive, share-of-wallet, and customer ARR models
- Translate revenue and volume targets into customer-tier-level operating plans
- Partner with Accounting to reconcile reporting discrepancies and improve data integrity
- Deliver Marketplace forecasting materials for FP&A and Board deliverables
- Analyze expenses and cost drivers to identify efficiency opportunities and optimize resource allocation
- Own and standardize executive KPI reporting for senior leadership and Board stakeholders
- Build and scale Marketplace analytics workflows, documentation, governance, quality controls, and prioritization
- Forecast existing customer ARR to support NRR targets and renewal and expansion visibility
- Integrate Finance data with Marketplace redemption data and analyze customer cohorts and behavior
- Conduct advanced statistical and predictive analysis of redemption volume, margin, and customer behavior
- Create dashboards and executive presentations covering rebates, commissions, promotions, and KPIs
- Support RFP positioning, feature pricing, product and partnership ROI assessments, vendor reviews, and scorecards
- Present Marketplace performance and financial drivers to Customer Success forums and CSM partners
- Partner with Merchandising, Product, BI, IT, and Marketplace leadership on assortment, roadmap, data, and operational improvements
- Respond to ad hoc leadership questions and improve peak-period forecasting for float requirements and daily volume swings
Requirements
- Bachelor's degree in Finance, Business Analytics, Data Science, Statistics, or a related field
- 5+ years of experience in strategic analytics or FP&A within a fast-paced, data-driven environment
- Strong background in advanced data analysis, statistical modeling, and predictive forecasting techniques
- Proficiency in data visualization tools (Tableau, Power BI) and querying languages (SQL)
- Advanced Excel skills (macros, arrays, pivots, lookups, conditional logic)
- Ability to interpret complex data sets and translate findings into compelling, executive-ready narratives
- Deep understanding of P&L dynamics, margin analysis, and revenue forecasting
- Proven ability to influence cross-functional teams and drive outcomes without direct authority
- Independent self-starter with a solution-oriented mindset and strong sense of urgency
- E-commerce, retail, rewards, or marketplace experience is preferred
- Familiarity with NRR / ARR forecasting and customer retention analytics is preferred
- Experience with Salesforce reporting and dashboard creation is preferred
- Exposure to Tableau Pulse, Microsoft Copilot, or similar AI-enabled analytics platforms is preferred
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Health Benefits and Life Insurance Coverage beginning on your first day
- Parental Leave Top-up
- Employer matched RRSP contributions
- Flexible Vacation
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (LinkedIn Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
- Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
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