Accounts Receivable Specialist managing billing, collections, reconciliations, and customer setup for SOCi’s AI - powered marketing platform. Supporting cash flow across a remote, cross - functional finance team.
About the role
- Accounts Receivable and Collection Specialist managing collections, billing issues, and reconciliations for Achievers’ global employee recognition SaaS platform. Supporting cash flow, customer retention, audits, and scalable finance operations.
Responsibilities
- Manage customer collections and ensure timely receipt of payments
- Resolve billing-related inquiries and customer credit issues
- Perform accounts receivable analysis and reconciliations
- Create journal entries and follow up on open and reconciling items
- Identify outstanding receivables and contact customers regarding their debt
- Generate monthly reports and assist with account reconciliation
- Collaborate with Finance, Customer Success, Sales, Operations, and internal and external customers
- Recommend solutions and assist in developing process improvement policies and procedures
- Assist in financial audits and collaborate with external auditors as necessary
- Support customer retention, cash flow health, and scalable finance operations
Requirements
- Bachelor's degree in Accounting, Finance or Business Administration
- 2+ years previous experience in accounting, accounts receivable and/or collections
- Advanced knowledge of collection techniques and billing procedures
- Hands-on experience with ERP systems
- Good attention to detail and prioritization skills with time-sensitive deadlines
- Effective written and verbal communication and relationship-building skills
- Proficiency in Microsoft Office with advanced knowledge of MS Excel
- NetSuite and Salesforce experience advantageous but not required
- Experience working in a fast-paced SaaS environment advantageous
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Health Benefits and Life Insurance Coverage beginning on your first day
- Parental Leave Top-up
- Employer matched RRSP contributions
- Flexible Vacation
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (LinkedIn Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
- Hybrid flexibility, with time in the Liberty Village, Toronto office
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