Senior Accounts Receivable Technician managing invoicing, collections, reconciliations, and credit risk for Dulcedo, a Canadian talent management agency. Leading AR clerks and improving NetSuite automation.
About the role
- Accounts Receivable Specialist managing invoicing, collections, reconciliations, and financial compliance for Pagefreezer’s online archiving platform. Supporting audits, close processes, tax reporting, and process improvements.
Responsibilities
- Own the full accounts receivable process, including client setup, generating and issuing invoices, reconciling payments, addressing discrepancies, and processing accounting-system tasks
- Collaborate with internal departments to ensure invoice accuracy and proper documentation for timely collections
- Maintain accurate receivable transaction records and compliance with financial policies and regulatory requirements
- Respond to client inquiries regarding invoices and payment status, resolving issues efficiently
- Reconcile bank statements with internal financial records and resolve discrepancies
- Support month-end and quarter-end close processes
- Assist with annual financial audits by organizing documentation and addressing routine auditor requests
- Maintain and strengthen internal control processes through documentation, training support, and compliance improvements
- Support preparation and filing of government and tax reports
- Provide backup support for related functions during staff absences
- Collaborate with team members on objectives, organizational goals, documentation, knowledge sharing, projects, and progress updates
- Identify improvements to workflows, tools, policies, and processes
- Stay informed about industry trends, market conditions, regulatory changes, and best practices
- Travel as needed to represent the organization and support team initiatives
Requirements
- Minimum of 1 year of bookkeeping or accounting experience or a degree/diploma in Accounting
- Hands-on experience with accounts receivable, accounts payable, or similar financial processes
- Familiarity with cloud-based accounting tools like Xero/Rillet
- Experience using customer relationship management tools such as HubSpot
- Ability to interpret and execute customer contract terms accurately
- Stellar Excel skills, including expertise in complex formulas and pivot tables
- Exceptional attention to detail and organizational skills
- Innovative growth mindset
- Self-starter attitude with strong discipline and accountability to meet deadlines with minimal oversight
- Excellent communication skills, including phone and email correspondence with customers and colleagues
- Bonus points for a degree or certificate in Finance, Accounting, or Bookkeeping
Benefits
- Values-driven, safe, respectful, diverse, equitable, and inclusive work environment
- Feedback, coaching, and analytics to support performance and growth
- Team training support
- Travel opportunities as needed to represent the organization and support team initiatives
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