Senior Accounts Receivable Technician managing invoicing, collections, reconciliations, and credit risk for Dulcedo, a Canadian talent management agency. Leading AR clerks and improving NetSuite automation.
About the role
- Accounts Receivable Specialist processing high-volume auction receivables for RB Global, a worldwide commercial-asset marketplace. Reconciling accounts, managing adjustments, refunds, invoices, collections, and month-end reporting.
Responsibilities
- Responsible for confirming bid deposits and payments.
- Uploads auction transactions and enters accounting adjustments, including deductions, price adjustments, collapses, sales tax, and pilferage.
- Processes refunds for overpayments, bid deposits, collapses, price adjustments, and tax adjustments.
- Ensures appropriate authorizations and policies are followed for adjustments.
- Generates invoices for customers, consignors, and inter-company subsidiaries.
- Assists sale sites with collections and customer-account reconciliation; investigates and resolves delinquencies.
- Notifies departments about receivable balances, adjustments, and holdbacks according to timelines.
- Reviews accounts-receivable aging and provides management input for allowance for doubtful accounts.
- Reconciles the AR sub-ledger to the general ledger; assists with month-end closing and reporting; processes monthly finance charges.
- Reviews sale-site setup to ensure tax and administrative fees are correctly entered.
- Researches and responds to customer inquiries; maintains customer account information; files and sorts paperwork.
- Performs other duties as assigned.
Requirements
- 2-3 years of prior accounts receivable experience
- Customer Service experience preferred.
- Flexibility and willingness to work varied hours and occasional overtime hours.
- Experience working with ERP systems.
- Proficiency with Microsoft Excel, Word and PowerPoint.
- Excellent verbal and written communication skills in English.
- Excellent interpersonal skills and ability to build relationships.
- Outstanding analytical and problem-solving skills.
- Organized, detailed-oriented and able to multi-task in a fast-paced environment.
- Excellent time management skills and the ability to always meet deadlines.
- Self-motivated and able to work unsupervised.
- Demonstrated experience working well as a member of a team.
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