Senior Accounts Receivable Technician managing invoicing, collections, reconciliations, and credit risk for Dulcedo, a Canadian talent management agency. Leading AR clerks and improving NetSuite automation.
About the role
- Technicien comptable gérant les comptes recevables, paiements clients, crédit et recouvrement chez Rocky Mountain, fabricant canadien de vélos de montagne. Participation aux clôtures, conciliations et améliorations des processus financiers.
Responsibilities
- Process customer billing and credits
- Verify the accuracy of invoices and credits and resolve discrepancies
- Collaborate with the Accounting, Sales, and Customer Service teams
- Review and release orders on a daily basis
- Support the setup and maintenance of customer and dealer accounts in the system
- Support the establishment and review of credit limits
- Keep financial, administrative, and credit information up to date
- Follow up on overdue invoices and delinquent accounts
- Communicate with customers regarding payment delays or discrepancies
- Follow up on payment promises and payment arrangements
- Document customer communications and follow-ups
- Participate in resolving collection cases
- Participate in month-end and year-end closings
- Prepare and record selected journal entries
- Perform general ledger account reconciliations
- Monitor and record allowances related to accounts receivable
- Prepare month-end and year-end files
- Assist with the preparation of audit documentation
- Analyze selected balance sheet and income statement accounts
- Contribute to the continuous improvement of accounting processes and internal controls
- Support the accounting team during peak periods or absences
- Participate in various financial and administrative projects
Requirements
- Diploma of College Studies (DEC) in Accounting and Management Technology, Attestation of College Studies (AEC) in Accounting, or equivalent training
- Relevant experience as an accounting technician or in accounts receivable, customer accounts, credit and collections, or a similar role
- Good understanding of the accounts receivable cycle
- Experience processing and applying payments, as well as reconciling accounts
- Ability to analyze discrepancies and conduct the necessary research to resolve them
- Strong proficiency in Excel, Word, and the Microsoft Office suite
- Experience with an ERP system; knowledge of Microsoft Dynamics NAV is an asset
- Knowledge of credit and collections practices is an asset
- Excellent spoken and written French and English
- Thorough, organized, and detail-oriented
- Strong analytical skills and comfort working with numbers
- Ability to manage multiple files and priorities simultaneously
- Comfortable communicating with customers by phone and email
- Self-motivated, resourceful, and solution-oriented
Benefits
- Group insurance after 3 months, with premiums shared between the employer and employee
- Group RRSP after 3 months, with an employer contribution of up to 3%
- 13 statutory holidays per year
- Hybrid position
- Three-month probationary period
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