PointClickCare is the market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation.
We connect post-acute and acute care settings, people and systems like no other company.
Our steadfast commitment to our culture and to providing growth opportunities to our employees is evidenced by recent recognition of PointClickCare as one of Canada’s best-managed companies and most admired corporate cultures.

PointClickCare

Browse and apply for open jobs at PointClickCare.

full-stack-engineer

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

PointClickCare is the market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation. We connect post-acute and acute care settings, people and systems like no other company. Our steadfast commitment to our culture and to providing growth opportunities to our employees is evidenced by recent recognition of PointClickCare as one of Canada’s best-managed companies and most admired corporate cultures.

• Build ML-based anomaly detection and pattern recognition systems.
• Enhance telemetry with smart tagging and metadata for better AI insights.
• Develop event-driven workflows and self-healing systems using AI triggers.
• Automate incident response with generative AI and custom AI agent orchestration.
• Use time-series forecasting and predictive modelling to anticipate failures.
• Optimise infrastructure with AI-powered autoscaling and cost-aware resource allocation.
• Build scalable, fault-tolerant systems in a cloud-native environment.
• Participate in on-call rotations and lead incident response for critical systems.
• Skilled in API integration for streamlined data exchange and system connectivity.
• Run internal AIOps workshops and help teams adopt AI maturity models.
• Champion responsible AI practices and ethical automation.

Intermediate Software Engineer – AIOps

Intermediate Site Reliability Engineer focusing on AI Reliability & Automation at PointClickCare. Designing AI-powered solutions for observability and cloud-native platforms in healthcare.

• Join a high-impact team transforming healthcare through technology.
• Design and build scalable platform services, leveraging modern AI-augmented engineering practices to accelerate delivery, improve reliability, and enhance clinical and operational outcomes.
• Build robust platform services supporting clinical operations.
• Partner with product and clinical teams to understand and solve real workflow challenges.
• Drive architectural decisions for business platform services.
• Own the reliability and performance of critical healthcare solutions.
• Mentor team members on modern engineering practices.

Principal Software Engineer

Principal Software Engineer designing scalable platform services for healthcare technology. Building innovative solutions enabling real-time care coordination using AI-augmented practices.

solutions-engineer

• Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
• Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
• Translate technical requirements and execute system configuration setup (more complex than entry)
• Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
• Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer’s business and daily workflows
• Partner with internal stakeholders, including configuration and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
• In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
• Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
• Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
• When needed, travel to customer on-site locations to lead and direct meetings and presentations

Software Implementation Consultant II – Financial

Software Implementation Consultant optimizing business outcomes for healthcare customers. Leading implementation strategies and developing strong customer relationships in a fast-paced tech environment.

project-manager

• Act as the primary client liaison to lead the implementation of projects within the Strategic Delivery Office
• Support multi-year enterprise transformation programs or individual projects governed by the SDO
• Manage both standalone projects and workstreams embedded within larger transformation programs
• Collaborate with Program Directors, Business stakeholders, OCM partners, and Enterprise Architecture teams
• Manage project budget, scope, team resources, communications, and project plans
• Proactively integrate Change Management into project planning
• Report and communicate to executive sponsors and stakeholders on project milestones, budget tracking, and status updates
• Leverage data-driven metrics and AI-enabled insights for forecasting and risk identification
• Manage risks and issues, ensuring accountability at appropriate levels.
• Coordinate with Vendors and manage Vendor relationships
• Foster continued growth of the team’s project management capabilities

Senior Project Manager – 6 month contract

Lead implementation of enterprise transformation projects at PointClickCare, a leading health tech company. Collaborate with various stakeholders ensuring alignment with strategic goals.

engineer

• Act as Incident Commander during events impacting SaaS availability, ensuring a scientific approach to troubleshooting and resolution, as well as clear stakeholder communications
• Be a champion for post-mortem culture by leading blameless incident retrospectives, identifying systemic root causes and improvement opportunities.
• Facilitate our change enablement practice, partnering with engineering teams to optimize velocity and production risk when composing infrastructure and software change planning.
• Identify and execute on opportunities to reduce operational toil, automate manual processes, or make our processes leaner while empowering teams and reducing cross-team dependencies
• Lead Chaos Engineering activities to promote incident preparedness among engineering teams

Process Engineer

Process Engineer at PointClickCare enhancing reliability of cloud-based systems across SaaS platform. Acting as Incident Commander and leading ongoing improvements for software delivery and incident management.

PointClickCare is the market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation. We connect post-acute and acute care settings, people and systems like no other company. Our steadfast commitment to our culture and to providing growth opportunities to our employees is evidenced by recent recognition of PointClickCare as one of Canada’s best-managed companies and most admired corporate cultures.

PointClickCare

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5 jobs found

Intermediate Software Engineer – AIOps

PointClickCare

Principal Software Engineer

PointClickCare

Software Implementation Consultant II – Financial

PointClickCare

Senior Project Manager – 6 month contract

PointClickCare

Process Engineer

PointClickCare