Service Desk Team Lead at Frontline Managed Services, overseeing Canadian operations and ensuring high - quality client service. Supporting the Service Desk team with operational oversight and leadership.

Frontline Managed Services® is a global provider of Revenue Cycle and Managed IT Services for legal and professional services firms.
Driven by specialized technology, we innovate the service delivery model and offer scalable solutions that improve revenue, profitability, and firmwide efficiencies for firms of all sizes.
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Service Desk Team Lead at Frontline Managed Services, overseeing Canadian operations and ensuring high - quality client service. Supporting the Service Desk team with operational oversight and leadership.