Technical Support Specialist supporting developers on Boldr’s open - weight AI platform. Troubleshooting APIs, SDKs, billing, and complex technical issues while building support processes.
Technical Support Specialist supporting developers on Boldr’s open - weight AI platform. Troubleshooting APIs, SDKs, billing, and complex technical issues while building support processes.
Advanced technical support for SOVRA’s public procurement platform and CLM applications. Resolving complex customer issues and supporting next - generation product adoption.
Help Desk Specialist supporting Hudbay Minerals’ mining operations with Tier 1 and 2 hardware and software services. Troubleshooting systems, provisioning devices, and supporting office and remote mine - site users.
IT Manager leading managed IT services, infrastructure, and technical teams for SysGen clients. Developing strategic technology plans, optimizing operations, and managing service delivery across Alberta and British Columbia.
Product Manager leading Intact’s IT services portfolio transformation, governance, and value realization. Aligning enterprise platforms, automation, AI, and ITSM initiatives with measurable business outcomes.
Bilingual French - English Help Desk Analyst supporting legal and professional services firms’ IT users. Troubleshooting hardware, software, network, and access issues through phone, email, chat, and remote tools.
Technical Support Specialist supporting Tango Analytics' enterprise IWMS/SaaS customers. Resolving L1/L2 tickets, troubleshooting integrations, and partnering with Engineering and Product.
Technical Support Specialist supporting Tango Analytics’ enterprise IWMS/SaaS customers. Troubleshooting tickets, integrations, configurations, and incidents across L1 and L2 support.
Technical Customer Support Advocate resolving complex issues for Procurify’s agentic procurement platform. Building AI - powered documentation, automations, integrations, and customer configurations.
Global Delivery Manager leading delivery pods and SaaS implementations for insurance carriers. Coordinating resources, integrations, upgrades, and scalable customer deployments.
Enterprise Architect shaping Best Buy Canada's technology strategy, architecture governance, and roadmaps. Guiding retail product and engineering teams toward scalable enterprise solutions.
Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
Sun Life enterprise architecture director shaping core - platform strategy, roadmaps, governance, and modernization. Integrating cloud, infrastructure, security, application platforms, and technology investments.
Sun Life enterprise architect leading cloud modernization and AI - enabled automation. Defining architectures, migration roadmaps, and governance across infrastructure and platform technologies.
Senior IT/Telecom Manager leading engineering teams and strategic technology initiatives for CBC/Radio - Canada, Canada’s public broadcaster. Managing infrastructure, projects, procurement and technical standards.
IT Specialist supporting Mac devices, onboarding, inventory, and internal IT operations. Helping Jane’s clinic - management SaaS team streamline support and serve thousands of healthcare businesses.
Enterprise Architect shaping software and platform architecture for CBC/Radio - Canada’s public broadcasting technology. Driving enterprise architecture governance, modernization and business alignment across hybrid work locations.
Remote Help Desk Analyst supporting Government of Alberta applications and stakeholders. Troubleshooting tickets, user accounts, data discrepancies, defects, and application issues.
IT and Identity Manager owning Okta, SaaS, endpoint, and automation operations for Benepass, a customizable employee - benefits fintech platform. Setting IT direction and scalable service processes.
Senior Help Desk Analyst providing application support for Alberta Education and Advanced Education online systems. Troubleshooting public users’ issues, managing tickets, testing fixes, and coordinating resolutions.
The average salary for it support technicians in Canada is $126,089 per year. This is based on 184 job openings.
| Experience | Number of roles analyzed | Average salary |
|---|---|---|
| Entry (IT Support) (0-1 yrs) | 0 | — |
| Junior IT Support (1-2 yrs) | 17 | $79,052 |
| Mid-level IT Support (2-4 yrs) | 104 | $106,165 |
| Senior IT Support (5-9 yrs) | 153 | $128,158 |
| Lead IT Support (10+ yrs) | 37 | $158,290 |
We analyzed 70 job listings and found it takes about 25 days for employers to close a job opening.
We reviewed 769 job postings and found the top skills employers ask for most often are: