SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners.
We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best.
To date, more than 50,000 subscribing customers in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network.
SPS has achieved 99 consecutive quarters of revenue growth and is headquartered in Minneapolis.
For additional information, contact SPS at 866-245-8100 or visit www.spscommerce.com.

SPS Commerce

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digital-marketing

SPS Commerce is a SaaS company that operates an intelligent supply chain network connecting retailers, brands, manufacturers, distributors, and logistics providers. It provides cloud-based EDI/B2B data connectivity, APIs, order and fulfillment orchestration, analytics, and embedded AI (SPS MAX) to automate workflows, ensure compliance, onboard trading partners, and improve retail supply chain performance and visibility.

SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best. 

To date, more than 50,000 subscribing customers in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network. SPS has achieved 99 consecutive quarters of revenue growth and is headquartered in Minneapolis. 

For additional information, contact SPS at 866-245-8100 or visit www.spscommerce.com.

• Lead paid media programs across paid search, paid social, display, retargeting, and emerging channels
• Own channel mix, CAC, and measurable improvement in cost per qualified pipeline dollar
• Manage forecasting, pacing, in-quarter budget reallocation, and business cases for increased spend
• Run continuous tests across creative, audience, offer, bid strategy, and landing-page experience
• Own the paid conversion path from ad through landing page and form
• Direct paid agencies and channel representatives toward outcomes
• Build attribution, incrementality testing, and channel-level reporting connecting spend to MQLs, pipeline, and CAC efficiency
• Integrate paid and organic performance reporting
• Lead organic growth strategy, roadmap, and OKRs
• Grow qualified organic traffic and improve conversion to activated users and pipeline
• Build the SPS AEO/GEO playbook, including citation strategy, structured content, and answer-engine share-of-voice tracking
• Set technical SEO priorities and oversee agency or specialist delivery
• Unify SPS presence across Reddit, G2, YouTube, and other community and review surfaces

Senior Digital Marketing Manager

Senior digital marketing manager driving paid media, SEO, and AI visibility for SPS Commerce’s cloud supply-chain solutions. Owning budgets, pipeline growth, experimentation, and agency performance.

customer-success-manager

• Develop a deep understanding of customers’ business models and build trusted-adviser relationships
• Create plans covering critical success factors, metrics, targets, and recommendations addressing strategic goals and business challenges
• Deliver revenue recovery services efficiently and effectively
• Monitor account performance and keep projects on track
• Implement structured programs to drive adoption at low-usage accounts
• Identify and execute opportunities to increase contract value through scope expansion and cross-selling
• Maintain accurate forecasts of expansion revenue and renewal pipelines
• Report progress against targets to leadership
• Build relationships with decision-makers across finance, operations, and supply chain teams
• Drive adoption of new services

Senior Customer Success Manager

Senior Customer Success Manager helping SPS Commerce customers adopt cloud-based supply chain solutions. Driving retention, expansion revenue, and strategic customer outcomes.

• Manage a portfolio of 200+ CPG brand accounts (net ships up to $2M), ensuring consistent engagement and positive outcomes through scalable, technology-enabled processes
• Execute standardized onboarding and success planning processes
• Monitor account health metrics and adoption indicators to identify at-risk customers and flag escalation needs
• Implement adoption campaigns and targeted recommendations to drive product utilization and expand customer engagement
• Contribute to Go-To-Market strategy by gathering customer insights, documenting segment-specific needs, and recommending process improvements for GTM expansion
• Track and report on key CS metrics including customer satisfaction, renewal status, adoption rates, and expansion opportunities
• Leverage modern tools including Claude AI to streamline communications, monitor KPIs, and manage operational tasks efficiently
• Focus on strategic account initiatives and customer retention

Customer Success Manager

Customer Success Manager managing 200+ CPG brand accounts for SPS Commerce’s cloud-based supply-chain solutions. Driving onboarding, adoption, retention, and scalable customer-success operations.

devops-engineer

• Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS
• Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
• Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures
• Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services
• Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state
• Engineer technical solutions to prevent or reduce the frequency of failures
• Help drive the code quality practices within the team and work hard to deliver a maintainable software
• Participate in screening, interview panels, and other hiring related activities when required

Senior Reliability Engineer

Site Reliability Engineer responsible for delivering platform services and deployment automation at SPS Commerce. Collaborating with teams to enhance service reliability and performance in a dynamic environment.

full-stack-engineer

• Work alongside a collaborative engineering team to design, build, and deliver real software
• Partner closely with your team to understand requirements and design solutions
• Write high-quality code and participate in daily Scrum ceremonies
• Embrace a DevOps mindset with ownership across the full lifecycle of software development

Software Engineer Intern

Software Engineering Intern working with a collaborative team at SPS Commerce. Designing, building, and delivering cloud-based supply chain management solutions remotely from Canada.

SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best. To date, more than 50,000 subscribing customers in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network. SPS has achieved 99 consecutive quarters of revenue growth and is headquartered in Minneapolis. For additional information, contact SPS at 866-245-8100 or visit www.spscommerce.com.

SPS Commerce

About the company

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5 jobs found

Senior Digital Marketing Manager

SPS Commerce

Senior Customer Success Manager

SPS Commerce

Customer Success Manager

SPS Commerce

Senior Reliability Engineer

SPS Commerce

Software Engineer Intern

SPS Commerce