Accounts Receivable Manager leading collections, cash application, credit, and reporting for Magnet Forensics, a digital investigative software company. Managing teams and improving order - to - cash operations.
About the role
- Senior Accounts Receivable Technician managing invoicing, collections, reconciliations, and credit risk for Dulcedo, a Canadian talent management agency. Leading AR clerks and improving NetSuite automation.
Responsibilities
- Run the day-to-day operations of the accounts receivable department
- Lead a team of AR clerks, set priorities, review work and develop skills
- Manage invoicing, collections, cash application, reconciliations and record-keeping accurately and on schedule
- Own the collections calendar and aging report
- Follow up with clients on outstanding balances and reduce DSO
- Implement credit policies and procedures, apply limits and terms, and conduct credit checks on new clients
- Reconcile the accounts receivable ledger and ensure payments are properly posted
- Resolve billing disputes with clients while protecting relationships and receivables
- Generate AR statements and reports and track DSO, aging, collection effectiveness, bad debt to sales and dispute rate
- Review and improve AR processes and policies while maintaining compliance
- Automate invoicing, reminders and collection steps using technology and NetSuite
- Coordinate with Finance, Agents, Talent Management and Operations
- Identify and mitigate credit and collection risk
- Analyze receivables trends and recommend actions to reduce outstanding balances and improve profitability
Requirements
- 6+ years of experience in accounts receivable, collections or accounting operations
- Diploma or degree in accounting, finance or a related field
- Hands-on command of the full AR cycle: invoicing, collections, cash application, reconciliations and dispute resolution
- Working knowledge of credit procedures, including credit checks, limits and payment terms
- Fluency in an ERP; hands-on NetSuite experience is a strong asset
- Comfort with AR metrics and reporting, including DSO, aging, CEI and bad debt to sales
- Excel skills to build and explain AR metrics and reports
- Excellent written and spoken communication
- Strong organizational discipline
- Professional fluency in English; French is a strong asset for the Montreal office
- Experience in a talent agency, entertainment, media, advertising, creative or similar industry is an asset
Benefits
- Unlimited Paid PTO
- 12 Monthly Personal Days
- Flexible Work Environment with minimal office attendance for those near company hubs
- Snacks, great vibes, and pet-friendly spaces at Montreal and Toronto offices
- Remote work suitable for travellers, expats, and digital nomads
- Freestyle Fridays ending at 2:00 PM ET
- Comprehensive dental, vision, and medical insurance coverage for employees and loved ones
- Internal mobility opportunities
- Startup spirit backed by 15+ years of experience and organizational stability
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