Contract Review Broker at eXp Realty Canada reviewing and managing compliance for real estate contracts while supporting team and agents remotely.
About the role
- Managing Broker overseeing Quebec brokerage compliance, transactions, and agent support for eXp Realty’s cloud-based real estate brokerage. Driving technology adoption, training, and provincial operational excellence remotely.
Responsibilities
- Assist the Designated Managing Broker in administering eXp Realty brokerage operations at the provincial level
- Support agents in delivering exceptional real estate brokerage service to clients and customers
- Ensure compliance with provincial licensing law, association membership, MLS participation, transaction review, compliance training, and the eXp Risk Management program
- Respond promptly to agents’ requests for assistance
- Assist with processes for quick transfer of licenses
- Coordinate distribution of inbound mail
- Liaise between agents and internal departments
- Participate in periodic face-to-face meetings to cultivate trust and community
- Promote agent safety, well-being, and a positive, supportive culture
- Assist the Provincial Designated Managing Broker/Broker of Record with delegated duties
- Promote and use eXp technology, tools, platforms, Realty World Campus, and the cloud environment
- Engage with local, provincial, and Canadian real estate associations and MLSs
- Perform timely contract reviews for legal and contractual compliance
- Collaborate with leadership and Legal to ensure compliance with applicable laws and regulations
- Monitor provincial performance goals and support accountability for their achievement
- Implement and enhance the eXp Risk Management Program
- Maintain company-wide and provincial brokerage operations manuals
- Oversee customer-facing marketing activities
- Mediate issues between agents when required
- Support efficient brokerage operations for the growing provincial agent base
- Work with eXp Growth Leaders for provincial success
- Provide monthly brokerage operations reports to leadership
- Provide leadership and oversight to the Compliance Review Specialist when applicable
- Conduct training on contracts, risk management, licensing, real estate law, FINTRAC, privacy, DNC, Competition Act, and anti-spam requirements
- Consult with agents on difficult or complex transaction issues
- Provide guidance and support to agents
- Drive technology adoption, agent enablement, and digital innovation
- Champion adoption of Skyslope, Slack, CRM of Choice, My eXp, and other core platforms
- Partner with technology and training teams on technology rollouts
- Monitor agent adoption metrics and recommend solutions
- Provide frontline support on transactions, system navigation, and technology compliance workflows
- Lead or co-facilitate provincial training sessions
- Maintain a resource library or knowledge base
- Identify local technology challenges and participate in innovation pilots
- Share agent satisfaction and technology feedback with national teams
Requirements
- Active real estate broker designated license
- AEO with continuing education credits in real estate management and legal compliance
- High-level experience in real estate compliance activities
- Deep knowledge of legal obligations under provincial and federal law
- Knowledge of FINTRAC, Privacy Act, CREA Code of Ethics, and MLS Rules and Regulations
- Proven experience managing a medium to large brokerage firm from an operations or compliance perspective
- Track record of leading and motivating others, developing staff, and maintaining strong employee relations
- Excellent written, verbal, and interpersonal communication skills
- Highly collaborative approach in in-person and virtual environments
- Operational and strategic thinking
- Ability to drive results and meet goals with urgency
- Ability to make quick decisions and solve problems using sound judgment
- Highest degree of integrity
- Willingness and ability to travel
- Ability to work remotely
- Member in good standing of the Canadian Real Estate Association and local council
- Working knowledge of Broker Wolf and SkySlope EZ MAX
- Must be bilingual in English and French
- Designated Managing Brokers must adhere to all council requirements
Benefits
- Employer paid Medical coverage, as well as Dental & Vision benefits
- Company supplied equipment; laptop, monitor, headset
- RRSP with up to a 4% match
- Fully remote environment
- Amazing company culture
- Equal Opportunity Employer
- Supportive, inclusive environments
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