Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
Follow us on X at @MarshMcLennan.

Marsh McLennan

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ai-engineer

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Follow us on X at @MarshMcLennan.

• Manage technical projects
• Design and build extensible, production-quality AI/ML systems and pipelines
• Explore data and craft AI solutions addressing core business problems
• Work with Partners and Principals to shape proposals leveraging AI and engineering capabilities
• Build and deploy LLM-based agent systems in production
• Keep up with state-of-the-art developments and emerging modelling and data engineering methodologies
• Advocate best practices in modelling, code hygiene, and data engineering
• Lead development of proprietary AI/ML solutions, algorithms, analytical tools, and infrastructure
• Collaborate with Oliver Wyman partners, Quotient and other practice groups, specialists, and consultants
• Engage directly with clients to understand business challenges and develop appropriate solutions

Senior Lead AI Developer

Senior Lead AI Developer building production AI/ML systems and LLM agents for Oliver Wyman’s management consulting clients. Leading technical projects and AI solution development across industries.

it-support

• Provide Level 2 application support
• Maintain professional relationships with online business teams and relevant stakeholders
• Triage and clarify incident and service-request tickets
• Coordinate with offshore and onshore reporters, stakeholders, and IT teams
• Identify and implement technical solutions for functionality, sign-on, security-access, reporting, and upgrade issues
• Monitor application and server health, logs, and alerts
• Raise and escalate support tickets and validate fixes through stakeholder testing
• Perform root-cause analysis for high-priority incidents
• Prepare incident reports and communicate findings and next steps
• Provide timely updates on tickets, deployments, outages, and change activities
• Develop client communications for rollouts, downtime, new functionality, training, and documentation
• Follow implementation, support, SDLC, and change-management processes
• Contribute to process, application, and project improvements
• Produce service-management summary reports
• Participate in meetings, on-call, and off-hours support, including weekends
• Work a flexible schedule for off-hours conference calls

IT Product Support Specialist

IT Product Support Specialist providing Level 2 support for Marsh, a global risk, reinsurance, capital, and management consulting firm. Managing application incidents, databases, APIs, monitoring, and technical resolutions in a hybrid Canadian role.

customer-support

• Support production and business applications, monitor application health, and proactively identify and escalate issues
• Handle user-facing production issues, requests, and data or information needs
• Support AI applications through triage, debugging, and troubleshooting
• Maintain understanding of applications, processes, and stakeholders while supporting online business teams
• Triage and clarify incident and service-request tickets with onshore and offshore stakeholders
• Analyze tickets, coordinate with IT teams, and implement technical solutions for software and usability issues
• Monitor application and server health, logs, and alerts; escalate issues and validate fixes through stakeholder testing
• Perform root cause analysis for high-priority incidents and prepare incident reports
• Communicate updates about tickets, deployments, outages, and changes; develop client communications for rollouts, downtime, functionality, training, and documentation
• Ensure adherence to SDLC, change-management, implementation, and support processes
• Produce service-management summary reports and contribute to process and application improvements
• Provide on-call and off-hours support, including weekends, and accommodate off-hours conference calls
• Analyze incident data and logs to identify patterns and improvement opportunities
• Manage improvisation projects in Application Support and participate in ideation and gigs

Application Support Specialist

Application Support Specialist supporting AI and business applications for Marsh, a global risk and management consulting company. Monitoring systems, troubleshooting incidents, and delivering technical solutions across hybrid Canadian teams.

consultant

• Architect and lead delivery of the Core HCM workstream, ensuring adherence to Workday best practices
• Collaborate with clients and internal teams to analyze requirements and design scalable solutions
• Maintain accurate project forecasts for assigned workstream, monitor delivery progress, and communicate timelines
• Develop and deliver thought leadership content and intellectual property

Core HCM Delivery Lead Consultant

Delivery Lead Consultant at Mercer leveraging Workday expertise to lead digital transformation projects for clients. Architecting and maintaining HCM solutions with adherence to best practices.

security-engineer

• Lead initiatives related to DevSecOps and Secure-SDLC.
• Enhance the company’s Secure Software development Lifecycle (Secure-SDLC) which in turn will reflect the company’s Application Development Security Policy,
• Select and standardize application security tools. This includes vendor/tool assessments and full POC,
• Integrate Secure-SDLC requirements and other security policy/requirements into the DevSecOps processes,
• Define and enhance application security requirements and standards which must be designed for agile development methods leveraging traditional application architectures as well as cloud architectures and container workloads.
• Advise the application security leadership on best practices and standards around application security tools with main focus on shift-left, create predictable CI/CD pipeline processes, and enable application teams to develop new capabilities securely, and free from security defects, by design
• Assess security tools and related processes currently used within the various Software Development Life Cycle processes to identify improvements opportunities, and rationalize the tools set
• Select new application security tools including vendor/tool assessments and conduct full POC to prove that the security solutions/products are fit-for-purpose and fit-for-use
• Draft documentation for the Secure-SDLC and DevSecOps to illustrate the frameworks and its process guidelines to internal customers ensuring the style is palatable and easy to navigate
• Assess impact of new publications from the security industry (e.g. NIST 800-XXX, ISO 2700X:2022, etc) on the company’s AppSec programs
• Research new trends and advise the application security leaderships on impact of the new trends as they relate to currently used tools, tool chain roadmap, efficiency and effectiveness of current processes, etc.
• Promote secure coding standard and all related processes
• Promote the priorities set forth by Global Information Security function, and the roadmap set forth by the Global Application Security
• Automate and integrate security scan and analysis tools into the DevSecOps pipeline

Senior Specialist – IT Security, Dev Sec Ops

DevSecOps Specialist leading Secure-SDLC initiatives and application security projects at Marsh. Collaborating with teams to enhance security practices and tool integrations.

full-stack-engineer

• Manage client advocacy activities
• Have ownership of hands-on active claim management, coverage reviews, problem solving and settlement strategies for clients
• Provide technical claim assistance, leadership and mentoring to colleagues
• Manage client relationships as Senior Relationship Manager for claims
• Analyze loss details to determine appropriate policies and coverage
• Drive the claims process for clients through participation in claims strategy discussions in order to ensure progress and equitable resolution
• Interact closely with internal Client Executives and Claims Advocacy colleagues to better the claim experience for clients
• Have a strong focus on clients and providing value-add claim services
• Work closely with internal and external leadership groups to foster understanding of how to mitigate Marsh risk by closing claims optimally
• Provide support to Broking teams by participating in the creation of client specific claim protocols
• Monitor insurer responses to reported claims and engage with insurers and their professional advisers in order to support the expeditious and smooth resolution of claims
• Liaise and work closely with other claims team members to develop claim management best practice
• Draft communication to clients and/or insurers and reviewing documents prepared by the clients, in order to support the claims process
• Build relationships with key stakeholders both internally and externally

National Property Technical Lead

National Property Technical Lead responsible for managing property claims and providing technical assistance at Marsh. Collaborating with internal stakeholders to ensure optimal client advocacy and claim resolutions.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. Follow us on X at @MarshMcLennan.

Marsh McLennan

About the company

Open jobs

6 jobs found

Senior Lead AI Developer

Marsh McLennan

IT Product Support Specialist

Marsh McLennan

Application Support Specialist

Marsh McLennan

Core HCM Delivery Lead Consultant

Marsh McLennan

Senior Specialist – IT Security, Dev Sec Ops

Marsh McLennan

National Property Technical Lead

Marsh McLennan