Claim Advisor – Auto

Posted 4 days ago

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About the role

  • Auto claims advisor investigating complex automobile claims and determining coverage and liability. Reviewing policies and settling claims for Allstate Canada customers.

Responsibilities

  • Review insurance policies and coverages
  • Investigate complex automobile claims, including impaired, unlisted operator, or non-drivable claims
  • Determine coverage and liability
  • Settle claims in accordance with organizational policies and practices
  • Collaborate with customers, service suppliers such as towing and repair shops, other insurance companies, and law enforcement

Requirements

  • Minimum high school education or equivalent
  • 3–5 years of customer service experience
  • Previous auto adjuster experience preferred
  • Knowledge of understanding and interpreting policies
  • Commitment to providing outstanding customer service
  • Proficient keyboard skills and computer literacy
  • Enrolled in or willing to enroll in CIP designation
  • Fluency in other languages is a strong asset

Benefits

  • Fully remote work arrangement
  • Monday to Friday, 8:30am to 4:30pm schedule (subject to department needs)
  • Opportunity for professional growth and skill development
  • Opportunity to support causes that matter to employees
  • Opportunity to shape the future of protection as part of a winning team

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$47,800 - CA$73,000 per year

Degree requirement

High School Diploma

Location requirements

RemoteCanada

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