Lead Senior Complaint Consultant handling complex customer complaints for Allstate Insurance. Focused on process improvements, teamwork, and compliance in complaint management.

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Lead Senior Complaint Consultant handling complex customer complaints for Allstate Insurance. Focused on process improvements, teamwork, and compliance in complaint management.
Catastrophe Field Claims Specialist managing on - site inspections and settlements for residential property claims. Offering exceptional customer service and collaborating with policyholders and vendors during catastrophe events.