Turnaround and recovery advisor managing distressed loans, bad debt, and guarantees for Desjardins. Developing recovery strategies, recommendations, and action plans with clients and partners.
About the role
- Senior property claims advisor investigating and resolving complex property losses for Allstate Canada, a home and auto insurer. Providing coverage analysis, negotiation, litigation, and technical claims guidance remotely.
Responsibilities
- Investigate, evaluate, negotiate, and resolve complex property claims in accordance with policy coverage, regulatory requirements, and company guidelines.
- Conduct detailed coverage analysis and make sound liability and indemnity decisions on complex and high-exposure claims.
- Manage litigated claims and collaborate with legal counsel, engineers, environmental consultants, restoration vendors, and other technical experts.
- Review, analyze, and interpret estimates, scopes, and reports, including XactAnalysis files, to ensure fair and accurate claim settlements.
- Handle specialized losses, including environmental claims, oil spills, mould and asbestos losses, condominium claims, travel trailer claims, and appraisal matters.
- Identify and pursue subrogation opportunities while effectively managing recovery efforts.
- Provide technical expertise, mentoring, and support to claims colleagues and leadership through file reviews and consultation on complex matters.
- Report to the Area Claims Manager.
Requirements
- Minimum 5 years of property claims adjusting experience, including significant exposure to complex property losses.
- Chartered Insurance Professional (CIP) designation required.
- Valid New Brunswick Adjuster's License required.
- Demonstrated experience handling complex property claims, litigated files, and appraisal processes.
- Strong understanding of property policy wording, coverage interpretation, liability assessment, and subrogation principles.
- Experience working with lawyers, engineers, environmental experts, contractors, and other technical specialists.
- Excellent analytical, negotiation, organizational, and communication skills, with the ability to work independently in a remote environment.
- Bilingualism in English and French.
- Experience handling environmental losses, including oil spill claims.
- Experience managing mold, asbestos, condominium, travel trailer, and park model claims.
- Experience preparing schedules of loss for complex claims.
- Proven ability to provide technical leadership and support on complex claim reviews.
- Advanced knowledge of XactAnalysis and property restoration estimating practices.
Benefits
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office Program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student Loans
- Comprehensive Retirement Savings Program with employer-matched contributions
- Annual Wellness Allowance to support employees with improving health and wellbeing
- Personal Reflection Day
- Tuition Reimbursement
- Working within the community and giving back!
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