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About the role

  • Remote Travel Consultant arranging complex corporate air, rail, road, and hotel travel using Sabre. Serving Amex GBT business clients across a 24/7 Traveler Care operation.

Responsibilities

  • Advise and arrange travel for corporate business customers, including individuals and groups
  • Analyze and research travel options and proactively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel of varying complexity for air, road, rail, and accommodations
  • Use Sabre and other Global Distribution Systems
  • Ensure compliance with customers’ agreed travel policies, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and act on special customer requests
  • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels
  • Work afternoon shifts and weekends as part of a 24/7 Traveler Care operation

Requirements

  • Progressive experience as a Travel Consultant with proven track record in client service delivery
  • Advanced proficiency in Sabre GDS; native-level expertise required
  • Strong understanding of travel industry dynamics, booking procedures, and supplier relationships
  • Professional written and verbal communication
  • Attention to detail
  • Ability to act with integrity and protect personal traveler information
  • Ability to resolve customer issues quickly and independently or with suppliers
  • Teamwork and openness to feedback
  • Flexibility and preparedness to work afternoon shifts and weekends
  • Ability to work in the United States or Canada

Benefits

  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources for employees and immediate family
  • Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals
  • Access to over 20,000 courses on the learning platform
  • Leadership courses
  • New job openings available to internal candidates first
  • Global Inclusion Groups
  • Reasonable accommodation for qualified individuals with disabilities

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

$39,200 - $72,800 per year

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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