Director leading social, digital, influencer, and creator campaigns for Talk Shop’s consumer and lifestyle brand clients. Mentoring teams and driving client growth through platform strategy and storytelling.
About the role
- Senior PMO Director transforming governance and delivery reporting for Appficiency’s ERP, CRM, cloud, and AI services. Leading portfolio performance, resource allocation, and PMO talent development.
Responsibilities
- Define and lead the strategic direction and operational roadmap for the PMO
- Own project performance reporting, including earned value management, budget health, risk, and scope-change tracking
- Establish and enforce a communication plan across every project team
- Lead and develop Senior Project Managers and delivery leads across a multi-project portfolio
- Execute a multi-year roadmap to elevate the PMO into a directive, strategic business function
- Provide feedback and take corrective action when execution drifts from strategy or plan
- Partner with Global Delivery leaders on resource allocation and real-time visibility across regions, industries, and departments
- Guide and resolve complex escalations across strategic accounts
- Add measurable value to project management, coordination, and program management services while helping grow related sales
- Champion operational excellence, continuous improvement, best practices, and innovation across the firm
Requirements
- 12+ years in project delivery, consulting, or PMO leadership, ideally within ERP, SaaS, or professional services environments
- At least 5 years managing managers or leading a multi-tier project team
- PMP certification is a must for this role
- Direct experience leading a PMO through a maturity transformation
- Strong business acumen, with fluency in interpreting and acting on project financials, utilization, and capacity data
- Executive-level communication skills and presence
- Familiarity with MS Project, Smartsheet, Salesforce, Monday.com, or JIRA
- NetSuite Foundation certification is considered an asset
- Proven track record of scaling or transforming a PMO to support organizational growth
- Deep fluency in earned value management and portfolio governance
- Ability to develop Senior Project Managers into stronger delivery leaders
- Sharp systemic thinking and ability to resolve firm-wide inefficiencies
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