Director leading Intact’s national forensic engineering team for complex property and casualty insurance claims. Driving governance, transformation, quality, budgets and dispersed - team performance across Canada.
About the role
- Director leading national strategic accounts for Applied Canada, a distributor of industrial products and technical solutions. Driving profitable growth, enterprise relationships and complex customer opportunities.
Responsibilities
- Develop and execute a national Strategic Accounts growth plan aligned with Applied Canada’s business strategy
- Build senior-level relationships with existing and prospective customers
- Lead complex national opportunities, including account strategy, executive presentations, proposals, RFPs, pricing, negotiations and contract closure
- Expand customer value by integrating products, service-centre network, digital solutions, technical expertise, repair capabilities and Engineered Solutions
- Create account plans, pipeline visibility and commercial rhythms to drive growth, retention and share-of-wallet expansion
- Protect profitable growth through deal economics, pricing discipline, contract governance and performance monitoring
- Partner across regions, service centres, supply chain, operations, finance, marketing and technical teams
- Use market intelligence and customer insight to identify opportunities across Canada’s industrial corridors and priority sectors
- Lead, coach and develop the Strategic Accounts team
- Establish goals and KPIs, review results, remove barriers and ensure follow-through
- Represent Applied Canada with customers, suppliers and internal stakeholders
- Model Applied’s values, Code of Business Ethics and commitment to safety, quality, customer service and continuous improvement
Requirements
- Progressive commercial leadership experience in industrial distribution, manufacturing, MRO, technical services or a related business-to-business environment
- Strong record of growing complex, multi-location or enterprise accounts and developing executive customer relationships
- Experience leading sales teams, negotiating sophisticated agreements and translating customer needs into profitable solutions
- Commercial and financial acumen, including pipeline management, pricing, margin, contracts, forecasting and performance metrics
- Strong executive communication, presentation and influencing skills
- Ability to align diverse stakeholders around customer outcomes
- Collaborative, hands-on leadership style
- Willingness to travel regularly across Canada and to customer locations
- A bachelor’s degree in business, engineering or a related discipline is preferred; equivalent relevant experience will be considered
- Bilingual English and French capability is an asset
Benefits
- Competitive compensation and bonus opportunities
- Health, vision, and dental coverage
- RRSP with company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement
- Opportunities for development
- Company supported community involvement opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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