Real - estate development project director leading acquisitions, financial analysis, construction, and property projects for fast - growing EMD - Batimo.
About the role
- Technology Director leading AI-enabled web and mobile customer experiences at APPLY, an Agentic Customer Experience consultancy. Guiding architecture, delivery squads, clients, and growth.
Responsibilities
- Oversee and guide software engineers and technical team members delivering digital consumer-facing solutions
- Leverage AI tools, processes, and skills to drive value and accelerate delivery
- Define and manage high-level technical architecture and technology stacks for high-performing, scalable, secure, SEO/GEO-optimized solutions
- Deliver AI-enabled solutions including content scaling, product finders, personalization, customer experiences, AI-enabled commerce, and agentic experiences
- Provide thought leadership and educate clients on web platforms, mobile app trends, customer experience enhancements, and performance optimization
- Champion composable architectures and enterprise digital experience platforms
- Use data and analytics to evaluate and optimize customer experience solutions
- Develop team expertise in digital, e-commerce, and customer-facing solutions
- Collaborate with cross-functional teams, manage multiple delivery squads, and ensure deadlines and dependencies are managed
- Advise client stakeholders and nurture client relationships
- Identify and nurture project growth and deliver business value
- Identify, prevent, mitigate, and escalate engagement risks
- Improve software development processes, particularly through AI
- Provide strategic technology guidance, recommendations, and oversight as a primary client-facing member of Technology and Account Leadership teams
- Enable teams to implement Apply’s Lean and Agile delivery methodologies
Requirements
- Proven track record in a similar technology leadership role building and scaling web and mobile app experiences with modern frameworks and technologies
- Experience overseeing delivery of digital solutions spanning customer accounts, products, transactions, personalization, A/B testing, real-time webhooks, and data streams
- Experience leveraging AI tools, processes, and teams to accelerate software development
- Deep understanding of software engineering, system architecture, and project management
- Experience providing expert client guidance, managing complex and diverse technology projects, and fostering client relationships
- Proven ability to mentor team members and foster a high-performance culture in large multidisciplinary teams
- Ability to contribute to executive-level strategic planning and decision-making, including build-vs-buy recommendations
- Experience identifying and managing technical, staffing, scoping, and client relationship risks in an e-commerce context
- Excellent client-facing skills and experience in vendor selection and management
- Outstanding communication and interpersonal abilities
- Calm, positive, supportive, and solution-oriented mindset
Benefits
- Agentic Delivery: Work in a modern way across engagements with international brands that have a global impact
- Inclusive and safe work environment
- Generous training budgets and mentorship focused on Agentic AI expertise and critical human skills
- Flexible personal time off (PTO)
- Customizable extended health and dental plan
- Flexible work arrangements, including remote, in-office, or blended work
- Equal opportunity and inclusive workplace commitment
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