Front Desk Clerk ensuring guest satisfaction by assisting with needs and booking reservations at remote lodge near Cochrane, ON. Responsible for guest services and resolving concerns.
About the role
- Front Desk Clerk serving guests at Aramark’s remote lodge near Sudbury, Ontario. Handling reservations, transactions, communications, and guest concerns during a 14-on/14-off rotation.
Responsibilities
- Greet guests and provide customer service while anticipating their needs
- Provide directions, travel information, available services, and points of interest
- Book reservations and rentals and coordinate registration
- Operate a register or software system for cash and credit card transactions
- Answer phone calls and emails and deliver messages
- Coordinate resolution of guest concerns
- Communicate with all departments to ensure a seamless guest experience
- Assist guests with needs, provide information, and resolve or escalate concerns
Requirements
- Previous guest services experience required
- Excellent customer service skills
- Interpersonal and communication skills, both verbal and written
- Organizational skills, accuracy, and attention to detail
- Previous cash handling experience preferred
- Successful completion of a criminal background check required for candidates considered for hire
- Resume must be attached to the application
Benefits
- Comprehensive benefit packages
- Transportation is provided out of Timmins or Sudbury, ON
- 14 days on/14 days off rotation
- Equal employment opportunity
- Accommodation for job applicants with disabilities available upon request
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.