Footwear testing coordinator advancing Arc’teryx technical mountain footwear through product testing. Collecting athlete feedback and data to guide design, development, and validation decisions.
Responsibilities
Execute product testing for inline and competitor products
Deliver testing results to product management, development and design teams at key points in the product creation process
Support the evolution and enhancement of the footwear testing program
Build and maintain a diverse, engaged network of testers
Identify opportunities to enhance data collection for more impactful feedback and insights
Collect and analyze testing data, findings and feedback
Provide insights to product management, development and design teams to influence validation decisions and product innovation
Maintain accurate records of testing results, tester participation, and footwear sample tracking
Build and maintain relationships with athletes and core product users across key markets
Capture and synthesize physical, performance, and science-based testing data and insights
Explore and implement systems for real-time fit, wear, field, and durability testing
Engage broader outdoor communities to gather diverse feedback and establish benchmarks across product categories
Collaborate with cross-functional teams to integrate testing feedback earlier in the product creation cycle
Requirements
2-4 years’ experience in a mountain sports, product development, or operations role within the technical footwear industry
Previous experience working in systems (Smartsheet, PLM, SAP, Excel, SQL or other)
Strong connection to core sports and the athlete community surrounding them
Excellent interpersonal skills and ability to work with all levels of stakeholders
Excellent communication and influencing skills
Ability to explain, articulate, and document concepts, business processes, systems and business requirements efficiently
Ability to effectively manage multiple competing priorities
Willingness to improve skills independently in new technologies and solutions
Proactive in identifying the root cause of issues and seeking effective solutions
Highly flexible and adaptable when faced with ambiguity
Ability to balance autonomy and collaboration
Passion for getting outside and living it
Candidates must be eligible to work in Canada
Benefits
Extended health, dental, and vision coverage
Mental health support
Fertility benefits
Gender-affirming care
24/7 Employee Assistance Program (EAP)
RRSP matching
Eligibility for Arc'teryx Annual Incentive Plan
Access to Employee Stock Purchase program (ESPP) where applicable
Paid time off
Wellness time
No Wasted Day program (dedicated paid days to get outside & explore)
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