Index Exchange is a global advertising marketplace enabling media owners to grow revenue by helping marketers reach consumers on any screen, through any ad format.
We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience makers.
As a trusted partner and ally, our aim is to deliver total market efficiency and value for the programmatic ecosystem at large.
Through the transparency of our technology, dedication to innovation, and long-standing customer relationships, we lead through change.
Headquartered in Toronto, we have more than 500 Indexers around the globe who are dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers.

Index Exchange

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software-engineer

Index Exchange is a global advertising marketplace enabling media owners to grow revenue by helping marketers reach consumers on any screen, through any ad format. With nearly 20 years of experience, Index Exchange accelerates the evolution of ad technology, providing efficiency and value for the programmatic ecosystem. The company emphasizes transparency in technology and has built strong customer relationships, leading through change to create a safe and trusted marketplace for consumers. Headquartered in Toronto, Index Exchange employs over 500 individuals worldwide.

Index Exchange is a global advertising marketplace enabling media owners to grow revenue by helping marketers reach consumers on any screen, through any ad format. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience makers.

As a trusted partner and ally, our aim is to deliver total market efficiency and value for the programmatic ecosystem at large. Through the transparency of our technology, dedication to innovation, and long-standing customer relationships, we lead through change. 

Headquartered in Toronto, we have more than 500 Indexers around the globe who are dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers.

• Own architecture and delivery of Developer Experience and Release Engineering
• Elevate Developer Experience and Release Engineering to mature, industry-leading practices
• Architect deterministic and agent-evaluated gates across Define, Build, Verify, Release, and Operate states
• Implement policy-as-code enforcement, contract testing, mutation scoring, SLO-driven progressive delivery, error budgets, and automated rollbacks
• Partner with Quality & Delivery engineering leaders to architect and sequence the gated SDLC roadmap
• Assess Developer Experience and release practices, tooling, and workflows to identify friction, gaps, and opportunities
• Translate findings into prioritized, actionable plans
• Foster collaboration across Engineering and establish Developer Experience and Release Engineering as first-class capabilities
• Own planning, execution, and delivery outcomes
• Apply governance, standards, and policy-as-code practices to centralize tooling, pipelines, and enablement functions
• Use DORA/SPACE-aligned delivery and quality metrics to drive continuous improvement
• Manage delivery risk, release risk, and cross-team dependencies
• Drive adoption of new standards and tooling across teams
• Communicate findings, recommendations, plans, and progress to technical and non-technical audiences, including senior leadership
• Recruit, onboard, and develop engineers across Toronto and Bengaluru
• Set expectations, provide feedback, and manage performance and career growth
• Foster an inclusive team culture across time zones and regions

Senior ELM – Developer Productivity

Engineering leader transforming developer productivity and release engineering at Index Exchange, a global advertising supply-side platform. Architecting gated software delivery and leading distributed teams.

account-manager

• Manage and develop a team of two Account Managers, providing ongoing coaching, performance management, and professional development support
• Maintain direct ownership of a portfolio of key agency and marketer partnerships
• Serve as the day-to-day contact for existing agency and brand marketer partners
• Deliver expertise in the Index Exchange platform
• Provide data-driven insights and recommendations to clients to solve challenges and capitalize on opportunities within the programmatic landscape
• Partner with business development to support new business efforts and evangelize the Index Exchange brand in market
• Collaborate with publisher account teams to identify and secure new deal opportunities and ensure the health and growth of existing deals
• Guide the team through ambiguous situations and evolving client needs
• Attend relevant industry events and entertain partners to foster engagement and strategic account growth
• Forecast revenue growth across the team’s book of business and track delivery against targets and OKRs
• Lead and participate in regular knowledge share sessions, contributing to continuous learning and improvement

Account Management Manager

Account Management Manager leading client partnerships and a two-person team. Growing programmatic advertising revenue for Index Exchange, a global advertising supply-side platform.

devops-engineer

• Provide strategic leadership across multiple domains and collaborate with product, operations, infrastructure, and platform engineering teams
• Foster innovation, continuous improvement, and collaboration within the data systems team
• Advocate for strategic directions that reduce complexity and technology stack footprint
• Deploy and operate databases at scale in decentralized cloud, Kubernetes, external, and bare-metal environments
• Architect relational data structures for performance, scale, and continuity
• Evaluate emerging technologies and make adoption recommendations
• Ensure operational processes guarantee database stability and scalability
• Develop database administration, monitoring, maintenance, testing, and production release best practices
• Implement automation-first end-to-end delivery procedures
• Apply security and IAM practices, audits, and traceability
• Collaborate with developers, system administrators, and data scientists to optimize database performance and functionality
• Present roadmaps during quarterly planning and align with broader technology objectives
• Lead problem identification, troubleshooting, resolution, retrospectives, and root-cause analysis to improve reliability and minimize downtime

Staff Platform Database Reliability Engineer

Staff Database Reliability Engineer leading scalable, reliable database infrastructure. Supporting Index Exchange’s global programmatic advertising platform across cloud and bare-metal environments.

• Design and deliver multi-tenant Kubernetes infrastructure across bare-metal and public cloud
• Build infrastructure-as-code frameworks that push changes across thousands of servers
• Write standard libraries, SDKs, and platform APIs used by engineering teams
• Solve distributed systems problems involving real-time bidding, multi-datacenter consistency, fleet deployment, and large-scale load balancing
• Drive technical direction through RFCs and design reviews
• Set standards for shared platform domains and make decisions on tooling, security posture, and system design
• Build golden paths, self-service tooling, and platform APIs
• Own architectural decisions and deliver large-scale infrastructure projects
• Mentor engineers and foster engineering excellence
• Collaborate across Cloud Platform Operations, SRE, Network, Security, and Software Engineering teams
• Build, scale, and maintain Index Cloud, a multi-tenant, globally distributed compute platform

Staff Platform Site Reliability Engineer

Staff Platform SRE building Index Exchange’s multi-tenant Index Cloud and infrastructure for programmatic advertising. Driving Kubernetes, distributed systems, and platform architecture at internet scale.

engineer

• Own the full lifecycle of the AV and unified communications environment, from designing and architecting meeting spaces to hands-on support of platforms and hardware
• Administer Microsoft Teams and Zoom, including desktop client experiences and Meeting Room ecosystems
• Manage, monitor, and maintain Teams Rooms and Zoom Rooms deployments, certified peripherals, firmware lifecycles, room health monitoring, and proactive remediation
• Support consistent room configurations and user experiences across global offices
• Manage, deploy, and support Yodeck and BrightSign digital signage platforms
• Support player provisioning, content scheduling infrastructure, platform updates, and troubleshooting across office locations
• Apply AV networking knowledge, including AV-over-IP, audio networking, multicast, VLAN segmentation, and QoS, to design and support networked AV systems
• Collaborate with Network Engineering on network requirements, capacity planning, and troubleshooting for AV workloads
• Coordinate, set up, and operate live corporate events, town halls, and hybrid broadcasts, including audio reinforcement, video switching, streaming, and presenter support
• Support technical execution during high-stakes live events and resolve issues promptly
• Mentor IT team members on tier-1 AV tasks and basic troubleshooting
• Create documentation, runbooks, knowledge base articles, and quick-reference guides
• Assist with general IT tasks and support requests as needed
• Provide white-glove, end-user-facing support to staff, executives, and their assistants
• Travel regularly to the Kitchener office and periodically to international offices

Senior AV Engineer

Senior AV Engineer owning AV, Teams, Zoom, digital signage, and live broadcasts for Index Exchange’s global advertising platform. Supporting Toronto-based offices and international teams.

Index Exchange is a global advertising marketplace enabling media owners to grow revenue by helping marketers reach consumers on any screen, through any ad format. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience makers. As a trusted partner and ally, our aim is to deliver total market efficiency and value for the programmatic ecosystem at large. Through the transparency of our technology, dedication to innovation, and long-standing customer relationships, we lead through change. Headquartered in Toronto, we have more than 500 Indexers around the globe who are dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers.

Index Exchange

About the company

Open jobs

5 jobs found

Senior ELM – Developer Productivity

Index Exchange

Account Management Manager

Index Exchange

Staff Platform Database Reliability Engineer

Index Exchange

Staff Platform Site Reliability Engineer

Index Exchange

Senior AV Engineer

Index Exchange