Territory Manager driving tobacco product sales, distribution, and market share for BAT in Vancouver. Building retailer relationships and executing commercial activities in a regulated market.
About the role
- Account Management Manager leading client partnerships and a two-person team. Growing programmatic advertising revenue for Index Exchange, a global advertising supply-side platform.
Responsibilities
- Manage and develop a team of two Account Managers, providing ongoing coaching, performance management, and professional development support
- Maintain direct ownership of a portfolio of key agency and marketer partnerships
- Serve as the day-to-day contact for existing agency and brand marketer partners
- Deliver expertise in the Index Exchange platform
- Provide data-driven insights and recommendations to clients to solve challenges and capitalize on opportunities within the programmatic landscape
- Partner with business development to support new business efforts and evangelize the Index Exchange brand in market
- Collaborate with publisher account teams to identify and secure new deal opportunities and ensure the health and growth of existing deals
- Guide the team through ambiguous situations and evolving client needs
- Attend relevant industry events and entertain partners to foster engagement and strategic account growth
- Forecast revenue growth across the team’s book of business and track delivery against targets and OKRs
- Lead and participate in regular knowledge share sessions, contributing to continuous learning and improvement
Requirements
- 6+ years of experience in digital media, with an in-depth understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.)
- 1-2 years of experience managing direct reports, with a demonstrated ability to coach, develop, and hold a team accountable
- Proven experience working with large agencies; experience with Dentsu or WPP is a strong plus
- Ability to thrive in an ambiguous environment and bring clarity and direction to your team
- Strong communication and storytelling skills, with the ability to tailor messages to different audiences
- Expert-level adaptability
- Advanced stakeholder management skills
- Proven ability to leverage data and analytics to solve customer problems and drive strategic recommendations
- Goal-oriented approach to client management
- Strong program management and organizational skills; ability to prioritize and meet deadlines across a complex portfolio
- Proficiency in Salesforce and other CRM/analytics tools (e.g. DOMO, Looker)
- Advanced skills in Microsoft Excel
- A Bachelor’s Degree from an accredited university, preferably in business, marketing, communications, or a technology-related field
Benefits
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment
- Accommodation support throughout the recruitment process for applicants with disabilities
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