Senior Support Account Manager supporting Locala’s adaptive advertising platform and internal DSP. Optimizing DV360 campaigns, resolving ad tech issues, and training trading teams.
About the role
- Partner Manager expanding Phorest’s salon and medspa software business through strategic partnerships. Generating leads, pipeline, and revenue across North American medspa markets.
Responsibilities
- Build and grow strategic industry partnerships
- Manage and develop an assigned portfolio of medspa industry partners
- Identify and engage potential new partners across the medspa ecosystem
- Build stakeholder relationships and identify collaboration opportunities
- Develop and execute co-marketing campaigns, educational events, webinars, and sales activities
- Maintain partner communication and ensure initiatives deliver value
- Generate qualified medspa leads, new business opportunities, and recurring revenue through partner channels
- Collaborate with Sales to qualify, follow up on, and convert partner-sourced leads
- Communicate Phorest's value proposition to medspa owners, operators, clinicians, and practice leaders
- Monitor partner performance and strengthen commercial results
- Build and maintain a partnership pipeline against commercial goals
- Build relationships with regional partner teams in key US medspa markets
- Represent Phorest at conferences, trade shows, partner events, workshops, and industry gatherings
- Organize and deliver joint events, educational sessions, product demonstrations, and partner activities
- Engage directly with medspa owners and operators
- Capture and promptly follow up on event- and partner-generated leads
- Collaborate with Sales, Marketing, Product, and global Partnerships teams
- Share partner, customer, and market insights to shape Phorest's medspa approach
- Track partner activity, lead generation, pipeline contribution, conversions, and recurring revenue
- Maintain accurate CRM records
- Manage multiple partner initiatives, timelines, and priorities
- Use performance insights to improve partnership impact
Requirements
- 4+ years of experience in partnerships, business development, account management, or consultative B2B sales
- Experience within the medspa, medical aesthetics, skincare, healthcare technology, or related industry
- Proven track record developing and executing partnerships that generate qualified leads, pipeline growth, and measurable commercial results
- Strong relationship-building and stakeholder management skills
- Commercially driven mindset with experience identifying opportunities, managing partner performance, and contributing to revenue growth
- Excellent presentation and communication skills
- Strong organizational and project management skills
- Proactive, self-starter mentality with ability to work independently and take ownership
- Experience working cross-functionally with Sales, Marketing, Product, and other business teams
- Strong attention to detail and ability to maintain accurate CRM records, manage follow-up activity, and track commercial performance
- Willingness and ability to travel regularly across the US
- Established network within the North American medspa, aesthetics, or skincare industry is advantageous
- Experience with skincare or injectable brands, device manufacturers, distributors, professional associations, or clinical education providers is advantageous
- Experience developing regional partner programs or helping a business expand into a new market is advantageous
- Experience with partner-led marketing, co-selling, educational events, or joint go-to-market initiatives is advantageous
- Familiarity with CRM platforms such as Salesforce or HubSpot is advantageous
Benefits
- Fully employer-paid Medical, Dental, Life, AD&D, Short Term Disability, and an EAP
- Wellness perks
- Optional 401(k)
- Optional upgraded insurance options
- In-house Learning and Development/Business coach
- Online learning resources including LinkedIn Learning
- Regular social events
- Employee Resource Groups, clubs, societies, or groups
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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