Territory Manager driving tobacco product sales, distribution, and market share for BAT in Vancouver. Building retailer relationships and executing commercial activities in a regulated market.
About the role
- Senior Support Account Manager supporting Locala’s adaptive advertising platform and internal DSP. Optimizing DV360 campaigns, resolving ad tech issues, and training trading teams.
Responsibilities
- Serve as the go-to expert for internal trading teams on campaign management across the internal DSP and external DSPs, particularly DV360
- Provide advanced support for campaign structure, line-item setup, targeting, bid strategies, Floodlight/conversion tracking, and reporting
- Diagnose and resolve technical and operational issues involving campaign setup, delivery, pacing, performance, tracking, and reporting
- Troubleshoot creative trafficking, tag implementation, discrepancies, brand safety, and viewability
- Identify opportunities to improve campaign performance and recommend platform features or strategies to meet client KPIs
- Collaborate with product, engineering, ad operations, and Customer Success teams to resolve bugs and issues within agreed service levels
- Propose platform enhancements and contribute to training materials and ad tech best practices
- Maintain current knowledge of the internal tech stack, DV360, external DSPs, and the broader ad tech landscape
- Translate trading-team feedback and issues into actionable insights for technical product teams
- Assist with training and onboarding new traders on the internal DSP, DV360, and ad tech fundamentals
- Communicate effectively with internal customers and technical teams
Requirements
- 4-5 years of experience in a similar role in Ad Tech / Programmatic industry — mandatory
- Solid hands-on knowledge and practical experience with DV360, including campaign/line item setup, targeting, bid strategy, Floodlight, and reporting — mandatory
- Strong understanding of the ad tech ecosystem, including DSPs, SSPs, ad servers, header bidding, PMPs/deal IDs, and data/tracking flows
- Solid grasp of core ad ops concepts, including trafficking, tag implementation and troubleshooting, discrepancy analysis, viewability, brand safety, and campaign QA
- Ability to work both autonomously and as part of a team
- Strong working knowledge of bid requests/responses, header bidding, PMPs and deal IDs, viewability and verification, tag management, and first- and third-party data flows
- English speaker, oral and written
- Familiarity with the programmatic advertising landscape and comfort navigating multiple platforms
- Problem-solving and detail-oriented approach
- Highly organized and able to prioritize
- Team player
Benefits
- Medical, Dental & Vision Insurance
- RRSP with Company Match
- Paid Parental Leave
- Paid Vacation, Sick Time & Holidays
- Remote-first work environment
- Training & development
- Competitive benefits package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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