Senior Support Account Manager supporting Locala’s adaptive advertising platform and internal DSP. Optimizing DV360 campaigns, resolving ad tech issues, and training trading teams.
About the role
- Territory Manager driving tobacco product sales, distribution, and market share for BAT in Vancouver. Building retailer relationships and executing commercial activities in a regulated market.
Responsibilities
- Deliver commercial and consumer performance within an assigned geographical area
- Build strong relationships with retailers and staff
- Leverage commercial insights and digital assets to meet consumer needs
- Manage the territory to deliver volume and market share targets
- Implement cycle activities for all product categories
- Deliver an outstanding customer experience using digital tools and assets
- Train retailers and staff to communicate brands effectively to consumers
- Respond to retailer and staff questions and concerns in a timely manner
- Monitor contract compliance
- Provide personalized customer and consumer insights to drive performance
- Maintain market demand for multi-category products
- Ensure adequate inventory levels and attain distribution targets
- Reduce out-of-stock conditions and merchandise effectively
- Ensure competitive pricing across product and brand portfolios
- Collaborate on provincial and national special projects with Territory Managers
- Drive performance in a highly regulated market
Requirements
- 1–3 years’ relevant work experience, such as in a marketing-focused role
- Previous experience in an FMCG or global organization
- Strong extra-curricular participation record, such as case competitions, academic student groups, or sports teams
- Excellent selling, communication, and negotiation skills
- Strong business insights, strategic approach, and account management capabilities
- Energetic, driven, and autonomous
- Facility with digital tools
- Ability to interpret commercial data, identify business opportunities, and put plans into action
- Ability to focus on long-term objectives while capitalizing on short-term opportunities
- Bachelor's Degree in marketing, business, or a related field
- Valid driver’s license issued by a Canadian province or territory
- Current legal right to work in Canada
- Bilingual in French and English
Benefits
- Market leading annual performance bonus (subject to eligibility)
- Diverse health plans
- Work-life balance initiatives
- Transportation support
- Flexible holiday plan with additional incentives (subject to eligibility)
- Internal advancement and career progression opportunities
- Online learning platforms
- Personalized growth programs to develop leadership skills
- Global Returners program supporting professionals restarting careers after an extended absence
- Reasonable adjustments or accommodations during the recruitment process
- Social wellbeing benefits and initiatives
- Emotional wellbeing and mental health support initiatives
- Physical wellbeing benefits and health coverage
- Financial wellbeing benefits and financial stability initiatives
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