Building Science Engineer supporting Stantec’s sustainable engineering and design projects. Conducting building envelope assessments, construction reviews, site visits, and field testing.
About the role
- Senior AV Engineer owning AV, Teams, Zoom, digital signage, and live broadcasts for Index Exchange’s global advertising platform. Supporting Toronto-based offices and international teams.
Responsibilities
- Own the full lifecycle of the AV and unified communications environment, from designing and architecting meeting spaces to hands-on support of platforms and hardware
- Administer Microsoft Teams and Zoom, including desktop client experiences and Meeting Room ecosystems
- Manage, monitor, and maintain Teams Rooms and Zoom Rooms deployments, certified peripherals, firmware lifecycles, room health monitoring, and proactive remediation
- Support consistent room configurations and user experiences across global offices
- Manage, deploy, and support Yodeck and BrightSign digital signage platforms
- Support player provisioning, content scheduling infrastructure, platform updates, and troubleshooting across office locations
- Apply AV networking knowledge, including AV-over-IP, audio networking, multicast, VLAN segmentation, and QoS, to design and support networked AV systems
- Collaborate with Network Engineering on network requirements, capacity planning, and troubleshooting for AV workloads
- Coordinate, set up, and operate live corporate events, town halls, and hybrid broadcasts, including audio reinforcement, video switching, streaming, and presenter support
- Support technical execution during high-stakes live events and resolve issues promptly
- Mentor IT team members on tier-1 AV tasks and basic troubleshooting
- Create documentation, runbooks, knowledge base articles, and quick-reference guides
- Assist with general IT tasks and support requests as needed
- Provide white-glove, end-user-facing support to staff, executives, and their assistants
- Travel regularly to the Kitchener office and periodically to international offices
Requirements
- 5+ years of hands-on experience in corporate AV engineering, integration, or a closely related role
- Expert-level administration experience with Microsoft Teams and Zoom, including Meeting Room platforms (Microsoft Teams Rooms, Zoom Rooms) and their management consoles
- Demonstrated experience designing and implementing AV systems across a range of room types, including large, complex spaces
- Working knowledge of AV networking concepts: AV-over-IP, Dante, multicast, VLANs, and QoS
- Experience deploying and supporting digital signage platforms (Yodeck and/or BrightSign strongly preferred)
- Proven experience supporting live events and broadcasts in a corporate environment
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical audiences and executives
- Demonstrated ability to stay calm, focused, and effective during live events and time-critical incidents
- Strong, methodical diagnostic skills across audio, video, control, and network layers; able to isolate root causes rather than treat symptoms
- Experience managing relationships with AV integrators, manufacturers, and service providers, including quoting, procurement, warranty, and escalation support
- Genuine curiosity and a commitment to staying current with evolving AV, UC, and collaboration technologies
- A self-starter who proactively identifies problems, drives improvements, and takes accountability for outcomes
- Habit of producing and maintaining clear, accurate documentation, diagrams, and knowledge articles
- Ability and willingness to travel regularly to Kitchener, ON, and periodically internationally to European, APAC, and US offices, primarily New York
- A valid passport is required
- Ability to lift and move AV equipment and perform occasional physical installation work (ladders, racks, cable pulls)
- Industry certifications such as AVIXA CTS, CTS-D, or CTS-I; Dante Certification (Level 2/3); Crestron; Extron; Q-SYS; or Microsoft Teams Rooms certifications preferred
- Experience with AV control systems and DSP platforms (e.g., Crestron, Extron, Q-SYS, Biamp) preferred
- Experience with room booking and workplace technology platforms preferred
- Exposure to enterprise IT fundamentals: identity and access management, endpoint management, ticketing systems (Jira), and ITIL-aligned processes preferred
- Scripting or automation experience (PowerShell, Python) for device management and monitoring preferred
- Experience supporting a globally distributed, multi-office organization across time zones preferred
Benefits
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Commuter benefits and discounts, where available
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment
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