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About the role
- Global brand operations executive leading Arc’teryx’s worldwide marketing infrastructure and execution. Transforming operating models, teams, technology, campaigns, and vendor ecosystems for scalable growth.
Responsibilities
- Define and lead the operational vision for the global brand and marketing function
- Drive marketing and creative innovation and modernize the operating model
- Lead and integrate global Go-to-Market, Creative Operations and Services, Marketing Project Management, and Campaign Management teams
- Set the global Brand Operations strategy, operating model, standards, frameworks, and roadmap
- Evolve the global and regional operating model
- Transform processes, tools, and ways of working to increase speed-to-market and enable data-driven, personalized campaign execution
- Own end-to-end Go-to-Market, Creative Services, and Project Management execution
- Partner with senior Brand leaders on calendaring, resource planning, and cross-functional gates
- Ensure creative infrastructure, workflows, vendor relationships, and resourcing models deliver best-in-class global output
- Lead Campaign Management and the Brand Operations technology stack, including project management, workflow, and DAM platforms
- Govern asset rights, usage, and licensing compliance
- Manage the Brand Operations P&L and global vendor/agency ecosystem
- Lead agency and vendor strategy, roster management, RFP/tender processes, contract negotiation, and performance reviews
- Drive global-to-regional alignment and governance across channels and markets
- Maintain an enterprise-wide view of operational risk and dependencies
- Build organizational capability and oversee a high-performing global team
- Lead change management and process redesign to increase agility and reduce cost
- Present business reviews and recommendations to senior leadership
- Use operations scorecards and analytics to improve resource allocation and decision-making
- Evaluate and integrate emerging technologies, including AI-powered production tools and workflow automation
- Develop a globally scalable brand operating framework for new markets, categories, or business models
- Future-proof operations through real-time campaign optimization and data-driven resource allocation
Requirements
- Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
- 15+ years of progressive marketing operations experience at the senior leadership level
- Direct leadership of Go-to-Market, Creative Services, Project Management, and/or Campaign Management functions
- Preferably experience within outdoor, apparel, or vertically-led consumer brands
- Proven experience building and transforming global marketing operations for a high-growth company at pace and scale
- Track record of building operational infrastructure and governance frameworks that translate strategy into scalable execution
- Experience modernizing a marketing operating model for greater agility, speed, and personalization at scale
- Strong command of MarTech, workflow, and digital asset management tools
- Experience building, leading, and scaling high-performing teams across multiple operational disciplines and geographies
- Strong understanding of end-to-end campaign and production workflows and brand/legal compliance standards
- Vendor and agency management skills, including contract negotiation, RFP processes, and budget/financial stewardship
- Inspiring, adaptable leadership and communication skills
- Passion for getting outside and living it
Benefits
- Extended health, dental, and vision coverage
- Mental health support
- Fertility benefits
- Gender-affirming care
- 24/7 Employee Assistance Program (EAP)
- RRSP matching
- Eligibility for Arc'teryx Annual Incentive Plan
- Access to Employee Stock Purchase program (ESPP) where applicable
- Paid time off
- Wellness time
- No Wasted Day program (dedicated paid days to get outside & explore)
- Parental leave top-up
- Nesting period for new parents
- Professional development opportunities
- Arc'teryx Academies (outdoor skill-building events)
- Employee Belonging Councils
- Employee discounts
- Pro Deals (exclusive discounted pricing on gear)
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