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About the role

  • R&D Tools Senior Developer administering Jira, Confluence, GitHub, and R&D tools. Supporting Arctic Wolf’s cybersecurity platform and product development teams.

Responsibilities

  • Build, administer, and support projects within Jira
  • Guide and lead implementation of new tools within R&D from end to end
  • Drive better adoption and use of Jira, Confluence, GitHub, and other tools within R&D
  • Participate in process and tooling discussions as a subject matter expert
  • Review tool implementations for best practices and recommend improvements
  • Administer and define Jira and Confluence solutions for changing R&D and Product needs
  • Support the R&D suite of tools, including Jira, Confluence, GitHub, and other R&D tools
  • Collaborate with IT to set up tools for R&D and Product teams
  • Analyze, review, and document functionality to identify areas for improvement
  • Work with the Training team to develop user training on R&D tools
  • Maintain Jira projects, workflows, and permissions in a Jira Cloud environment
  • Document and support Confluence page structure, templates, and space permissions
  • Use Jira filters, reporting, dashboards, workflows, and fields to provide effective solutions
  • Test new Atlassian Suite features, functionality, integrations, and apps for compatibility
  • Work with R&D and IT teams to support lab environments and other R&D tools

Requirements

  • Experience as Jira Administrator with expertise customizing Jira projects with various schemes, complex workflows, custom JQL, and integration with other business systems, including external reporting systems
  • Experience with architecting a Jira Cloud Instance (Jira Software and Jira Service Management) across multiple teams would be an asset
  • Experience maintaining Github Organizations or administration of other source control products
  • Experience with AWS, Azure, GCP or VMware is an asset
  • Ability to construct advanced dashboards using various filter types in Jira and Confluence
  • Experience in researching, building a business purchase case, and installing Atlassian Apps
  • Understanding of User & Group management through Atlassian Access
  • Experience maintaining and supporting systems or tools in a rapidly changing environment
  • Strong analytical skills
  • Atlassian Certifications an asset
  • Ability to work in a dynamic agile environment
  • Strong work ethic with good time management skills
  • Excellent verbal and written communication skills
  • Background checks are required for this position

Benefits

  • Equity for all employees
  • Flexible time off and paid volunteer days
  • RRSP and 401k match
  • Training and career development programs
  • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
  • Robust Employee Assistance Program (EAP) with mental health services
  • Fertility support and paid parental leave
  • Variable incentive compensation
  • New hire equity grants

Job type

Full Time

Experience level

Senior

Salary

CA$75,000 - CA$246,000 per year

Degree requirement

No Education Requirement

Tech skills

AWSAzureCloudGoogle Cloud PlatformVMware

Location requirements

RemoteCanada

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