Student Commons Administrator welcoming University of Alberta students and visitors. Managing space bookings, technology support, events, safety, and General Office operations.
About the role
- Benefits Administrator supporting US and Canadian employees across retirement, medical, and ancillary plans. Maintaining benefits data, enrollments, reconciliations, and leave tracking for Valsoft’s software businesses.
Responsibilities
- Serve as a frontline point of contact for US and Canadian employees regarding enrollments, eligibility, life events, terminations, and general plan benefits
- Support internal Finance and Human Resources departments with benefits-related questions and issues
- Process new hire benefit enrollments and terminations accurately within established service-level targets
- Support day-to-day administration of retirement, medical, dental, vision, and ancillary benefits
- Maintain accurate employee data in HRIS/payroll systems, including ADP, and benefits carrier platforms
- Assist with invoice reconciliation and billing reviews across benefits carriers
- Support 401(k) administration, including data tracking and coordination with the recordkeeper
- Maintain eligibility documentation and new hire benefits materials
- Monitor and track employee leaves of absence, key dates, and benefit continuation status
- Support ad hoc projects involving acquisitions, system changes, audits, and other team initiatives
Requirements
- Foundational knowledge of employee benefits, including health, dental, vision, and retirement plans
- Excellent attention to detail and precision when handling sensitive employee data and financial reconciliations
- Patient and clear communication skills for explaining benefits concepts
- Strong organizational skills and ability to manage multiple priorities and open items simultaneously
- Solid Excel skills, including formulas, formatting, and data organization
- Strong written and verbal communication skills
- Collaborative mindset and ability to work effectively with employees and internal teams
- Sound discretion when handling confidential and sensitive employee information
- Adaptability and ability to learn quickly in an evolving environment
- Prior experience supporting benefits across US and Canadian employee populations is an asset
- Associate’s or bachelor’s degree in Human Resources, Business, or a related field is an asset
- Entry-level to early-career profile, with approximately 0–2 years of relevant experience
Benefits
- No benefits, perks, or compensation extras are specified in the posting
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
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