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About the role
- Senior Manager, Change Delivery overseeing governance and execution of change initiatives at Aviva Canada. Leading transformation efforts with strategic and business objectives.
Responsibilities
- Optimize governance frameworks, decision-making forums, artefacts, and delivery controls to improve transparency, accelerate delivery, and reduce unnecessary complexity.
- Lead the evolution of governance, assurance, and delivery management practices across the Change Portfolio, ensuring they remain effective, pragmatic, and aligned to strategic outcomes.
- Provide independent challenge and assurance across portfolio initiatives, ensuring plans, risks, dependencies, assumptions, and delivery commitments are robust, achievable, and outcome-focused.
- Foster a culture that challenges the status quo, continuously identifying opportunities to simplify processes, improve ways of working, and enhance delivery effectiveness.
- Partner with project and program teams to leverage governance as an enabler of successful delivery, ensuring the right balance between oversight, control, speed, and business value.
- Assess and proactively manage portfolio risks, issues, dependencies, and delivery constraints, providing early insights and recommendations to support informed decision-making.
- Lead integrated planning activities across strategic, regulatory, and business-led initiatives to ensure alignment of priorities, commitments, dependencies, and delivery roadmaps.
- Facilitate governance forums and executive discussions, driving clear accountability, timely decisions, and resolution of delivery challenges.
- Develop and maintain portfolio reporting, insights, and assurance assessments that provide leadership with a clear view of delivery health, risks, progress, and outcomes.
- Drive continuous improvement in governance and delivery practices by incorporating lessons learned, industry best practices, and emerging portfolio management approaches.
- Explore and implement new ways of working, operating models, and governance approaches that support evolving business, technology, and transformation delivery environments.
- Leverage automation, data, and technology solutions to streamline governance activities, improve portfolio insights, enhance reporting quality, and reduce administrative effort.
- Collaborate with sponsors, delivery teams, risk, control, audit, and senior leaders to ensure appropriate governance, strong control environments, and successful delivery of strategic outcomes.
Requirements
- Bachelor's degree in Business, Finance, Technology, Project Management, or a related discipline; relevant professional certifications considered an asset
- 5+ years of leadership experience within large-scale transformation, portfolio delivery, program management, or change management environments
- Demonstrated experience managing governance, planning, assurance, risk, issue, and dependency activities across complex change portfolios
- Strong understanding of project, program, and portfolio delivery methodologies, including Agile, Waterfall, and hybrid delivery approaches
- Proven ability to lead integrated planning across multiple initiatives while balancing priorities, dependencies, resource constraints, and business outcomes
- Excellent stakeholder management and influencing skills, with experience working with executive leaders, sponsors, delivery teams, risk functions, and external partners
- Strong analytical and problem-solving capabilities, with the ability to evaluate complex situations and provide practical recommendations to overcome delivery challenges
- Experience identifying, assessing, and mitigating delivery risks, issues, and dependencies within complex transformation environments
- Ability to challenge constructively, drive accountability, and influence outcomes while maintaining strong relationships across diverse stakeholder groups
- Strong communication and executive presentation skills, with the ability to convey complex delivery information clearly and effectively
- Experience with portfolio reporting, governance tooling, and performance measurement within enterprise transformation programs
- Knowledge of the Canadian insurance industry and Aviva business environment would be considered an asset
- Demonstrated resilience, adaptability, and the ability to manage complexity and competing priorities in a fast-paced environment.
Benefits
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model.
- Outstanding career development opportunities.
- We’ll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees’ physical and mental health.
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