Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- VP leading quality engineering, DevOps, and release management for Bankjoy’s digital banking platform. Building automation-first practices, release gates, and reliable infrastructure for regulated financial institutions.
Responsibilities
- Lead Release Management, QA, and DevOps, owning delivery quality, release discipline, and platform reliability
- Maintain a dotted-line relationship with manual QA engineers and set organization-wide quality standards and processes
- Provide hands-on technical leadership in solution design, architecture decisions, incident response, and troubleshooting
- Partner with the VP of Engineering on AI coding adoption, architectural standards, and release coordination
- Design and implement an engineering quality framework covering testing and release readiness
- Own a multi-platform automation framework for Angular, Swift, and Kotlin
- Define and enforce quality gates and go/no-go release criteria
- Develop and coach the QA organization toward automation-first quality engineering
- Establish test data management, environment parity, and CI/CD quality integration
- Build quality dashboards for engineering and leadership
- Implement structured release gate processes and formal readiness reviews
- Work with Technical Support to connect production issues with engineering prioritization
- Own post-release retrospectives and drive systemic process changes
- Enforce scope freeze discipline and QA involvement in sprint planning and story grooming
- Lead DevOps strategy for CI/CD, cloud infrastructure, monitoring, alerting, and platform reliability
- Drive observability and oversee Site Reliability Engineering practices
- Ensure infrastructure and deployment practices meet security, compliance, and uptime standards
- Champion AI-assisted coding and testing adoption across engineering teams
Requirements
- 10+ years of engineering experience
- At least 4 years in engineering leadership managing QA, DevOps, or platform reliability teams
- Deep quality engineering background with personally built or rebuilt automation frameworks
- Experience migrating automation frameworks in web and native mobile environments, including iOS and Android
- Success shifting manual-heavy QA to automation-first practices in fintech, banking, or a regulated environment
- Experience implementing release gates and enforcing go/no-go decisions
- Hands-on experience with Playwright, Cypress, Appium, Maestro, or equivalent
- Familiarity with Angular, Swift, and Kotlin environments is a strong advantage
- Strong DevOps and platform reliability background, including CI/CD, cloud infrastructure, monitoring, and observability
- AWS experience preferred
- Experience driving AI coding and testing tool adoption across engineering teams
- Technical depth in solution design, architecture, production incident response, and root-cause analysis
- Cross-functional experience with technical support, release management, and product
- Excellent communication and organizational influence
- Experience in fintech, core banking, or digital banking platforms is a plus
- Familiarity with credit union or community bank environments is a plus
- Experience with SOC 2 Type II, PCI DSS, or similar compliance contexts is a plus
- Experience managing QA transitions from manual QA to quality engineering is a plus
- Experience building or managing an SRE function is a plus
- Must work remotely from the country in which hired
- Ability to work standard business hours aligned with Eastern Time
Benefits
- Competitive compensation
- Stock options at a well-funded startup
- 100% of extended medical, dental, and vision premiums for you and your family under the comprehensive Canada plan
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents
- 4 weeks paid parental leave for non-birthing parents
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture
- Fast-paced and collaborative environment
Job title
Job type
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Salary
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Degree requirement
No Education Requirement
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