Desjardins advisory agent supporting members and clients with financial products, transactions, fraud cases, and digital tools. Promoting cooperative services while delivering personalized, compliant service.
About the role
- Agent indemnisation at Beneva assisting clients with automotive and property claims. Managing claims and providing excellent customer service in a collaborative environment.
Responsibilities
- Recevoir les appels concernant les réclamations automobiles et habitation
- Initier l’ouverture d’un dossier de sinistre
- Collecter toutes les informations requises
- Confirmer à l’assuré la responsabilité et la franchise applicable
- Référer les assurés auprès de fournisseurs partenaires pour évaluation des dommages
- Prendre des rendez-vous d’estimation avec l’assuré
- Assumer un soutien au secteur des sinistres
- Effectuer toute autre tâche connexe demandée par le gestionnaire
Requirements
- Posséder un diplôme d’études professionnelles (DEP) ou l’équivalent
- Expérience en service à la clientèle
- Être confortable avec les conversations téléphoniques
Benefits
- Assurance santé
- Plan de retraite à prestations déterminées
- Horaires flexibles
- Vacances payées
- Programme de télémédecine
- Programme d’assistance aux employés
- Formation professionnelle
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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