Traffic signal and roadway lighting manager leading Ontario transportation design, operations, and engineering deliverables. Managing projects, technical teams, utility coordination, and regulatory compliance for Arcadis.
About the role
- Infrastructure Operations Administrator at Benevity managing SaaS infrastructure and optimizing system performance. Focusing on automation and collaboration across teams in a hybrid work environment.
Responsibilities
- Take ownership of the health and performance of our core SaaS infrastructure (Okta, Jira, Kandji, etc.), ensuring high availability and seamless integration.
- Act as the primary IT point of contact for business changes. You’ll intake requirements from various departments and design the technical workflows needed to initiate those changes.
- Leverage Okta Workflows and API integrations to automate manual processes, reducing "toil" for both the IT team and the wider business.
- Apply IaC principles to manage SaaS configurations, ensuring changes are version-controlled, peer-reviewed, and repeatable.
- Analyze system logs and ticket trends to provide actionable insights. You’ll identify bottlenecks in our infrastructure and propose long-term architectural improvements.
- Partner with the Security team to enforce Zero Trust principles, manage lifecycle automation, and ensure our SaaS sprawl is governed and cost-effective.
- Participate in the evaluation of new SaaS products and manage technical relationships with existing infrastructure vendors to ensure we are maximizing our ROI.
Requirements
- A post-secondary qualification in IT or equivalent experience (minimum of 5–7 years in IT Operations or Systems Administration)
- Current or in-progress certification in hardware/software troubleshooting (e.g., A+, Network+)
- Deep expertise in Okta (specifically Lifecycle Management and Workflows) and Jira Service Management administration
- Experience in a corporate IT setting, with knowledge in DNS, SMTP, Firewalls/NAT, and WIFI
- Proven ability to use scripting (Python, Bash, or PowerShell) and APIs to connect disparate systems
- Familiarity with macOS management at scale using Kandji or Jamf, specifically through an automated, zero-touch deployment lens
- Experience taking high-level business requests and turning them into technical project plans or automated workflows
- Knowledge of infrastructure as code principles
- A strong work ethic, excellent interpersonal skills, and the ability to both work independently and collaboratively in a dynamic team environment
Benefits
- Innovative work
- Growth opportunities
- Caring co-workers
- Flexible hybrid work arrangements
- Opportunities for personal growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
ABM platform operations specialist maintaining Demandbase, Marketo, and LinkedIn campaign systems for TP, a global digital business services provider. Ensuring platform integrity, documentation, QA, and reporting accuracy.
Program Manager leading clinical site resourcing and workforce planning at ICON Strategic Solutions. Managing cross - functional programs, budgets, timelines, risks, and stakeholder communications.
National client operations leader scaling service delivery, retention, and growth for People Corporation’s benefits, retirement, wellness, and HR solutions. Leading geographically dispersed teams across Canada.
Senior Manager improving Build Operations for Zapier’s automation platform. Establishing operating rhythms, visibility, dependency routing, and AI - enabled workflows across engineering, product, and go - to - market teams.
IT Operations Administrator maintaining Manitoba Public Insurance’s enterprise print and computing environments in Winnipeg. Managing printing, batch operations, hardware, inventories, documentation, and change processes.
Administrative operations agent at Desjardins, supporting data processes, controls, reporting, and users. Hybrid role based in Lévis with French and English requirements.
Accounts Receivable Administrator posting payments and investigating adjustments for DLL’s leasing and financing operations. Maintaining contract accuracy, controls, KPIs and payment records.
Commercial Operations Specialist developing labor rates, productivity models, and cost tools for Bird’s Canadian construction projects. Supporting estimating, forecasting, and project performance decisions.
Direction des opérations chez PEAK, chef de file canadien du conseil financier indépendant. Supervision des équipes, performance opérationnelle, conformité et transformation.