BMO fraud specialist investigating financial crime exposure and managing evidence, cases, and reports. Supporting risk - informed decisions and process improvements remotely in Ontario.
About the role
- Fraud Inbound Specialist investigating financial crime activity for BMO, a Canadian bank. Evaluating threats, documenting cases, analyzing data, and supporting risk-informed decisions.
Responsibilities
- Conduct investigations to identify, assess, make decisions on, and report activity indicating exposure to financial crimes
- Evaluate, document, manage, and escalate potential threats and investigations according to standard operating procedures
- Provide subject matter expertise and oversight of criminal risk using an intelligence-based approach aligned with criminal risk frameworks and standards
- Develop recommendations for process and customer service improvements
- Monitor financial crime risk trends, regulations, and compliance standards
- Analyze information from detection systems, tools, reports, and manual sources to determine required actions
- Collect evidence and information for incident reports, loss prevention, litigation, criminal prosecution, management information, statistics, and process improvements
- Document investigation actions and findings in account and case files
- Maintain understanding of financial crime management processes, frameworks, and techniques
- Prepare regular and ad-hoc reports and dashboards
- Analyze data to provide insights and recommendations
- Execute service requests, transactions, and queries within service level agreements
- Notify and provide information and instructions to internal and external stakeholders regarding incidents
- Handle complex tasks and escalations
- Analyze issues and determine next steps
- Apply BMO’s Risk Management Framework and make risk-informed decisions while protecting bank assets and complying with policies, laws, and regulations
Requirements
- Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset
- Knowledge of banking products, services, processes, and organization is an asset
- Specialized knowledge
- Good verbal and written communication skills
- Good organization skills
- Good collaboration and team skills
- Good analytical and problem-solving skills
Benefits
- Performance-based incentives
- Discretionary bonuses
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
- In-depth training and coaching
- Manager support
- Network-building opportunities
- Accommodations available on request for candidates taking part in all aspects of the selection process
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Degree requirement
No Education Requirement
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